Top Customer Success & Experience Jobs in Seattle, WA

As a Senior Solutions Architect, provide technical expertise to customers across Latin America, focusing on GitLab's DevSecOps platform to enhance software delivery and business outcomes. Guide clients through technical evaluations, maintain relationships, and collaborate with sales teams to drive adoption.

The Customer Success Manager establishes trusted relationships with clients, assists with deployment, measures performance, and translates data into actionable insights to enhance customer satisfaction and success.

The Assigned Support Engineer provides technical support to major customers, resolves complex issues, engages with stakeholders, and collaborates with product and development teams.

As a Support Engineering Manager, you'll lead a team to deliver technical customer support, develop team skills, foster a self-sufficient culture, and improve processes for efficiency across departments.

The Strategic Account Executive will drive the full sales cycle for large enterprises, promote GitLab's AI-powered solutions, and ensure customer success and adoption of DevSecOps practices through account management, collaboration, and strategic planning.

The Strategic Account Executive will lead sales efforts for GitLab's DevSecOps platform, manage large accounts, and ensure customer satisfaction while also conducting sales activities and contributing to product feedback.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

The Customer Success Architect serves as a strategic advisor, guiding customers in utilizing the GitLab DevSecOps platform to achieve their business goals and ensure satisfaction and retention.

Lead a team focused on customer retention and revenue growth by coaching, implementing renewal processes, and collaborating with cross-functional teams to ensure successful renewals.

As a Senior Learning Experience Designer, you'll create impactful educational content and learning experiences for customers, applying instructional design best practices and collaborating with cross-functional teams.