Leads Hiya’s global Forward Engineering organization, overseeing solutions architecture, forward-deployed engineering, customer integrations, distribution platforms, reliability, incident response, and cost to serve. The role partners with Product Engineering, Sales, and Customer Success across the full customer lifecycle. Responsibilities include organizational strategy, hiring, budgeting, operating metrics, technical standards, roadmap feedback, and scaling support across North America, Europe, and Asia. This hybrid Seattle role requires 30–40% travel.

The Sr. GTM Engineer at Hiya is responsible for transforming the website into an AI-driven growth engine, leading CMS migration, optimizing web performance, and integrating AI capabilities.