Own complex, high-value deal execution from quoting through contracting and quote-to-cash while ensuring policy compliance and data accuracy. Partner with Sales, Finance, Legal, and Revenue Operations to resolve non-standard requests, improve pricing and discounting governance, and define CRM and CPQ enhancements. Lead process, policy, automation, and AI-driven improvements; maintain playbooks and training; and mentor newer analysts.

Owns project delivery and tier 2 support across DigitalOcean’s go-to-market systems. Responsibilities include implementing tools, building integrations and automations, maintaining Salesforce and related platforms, troubleshooting data flows, developing AI-powered workflows, coordinating with vendors, contributing to solution design, and documenting reusable patterns. The role requires strong Salesforce expertise, integration and API experience, SQL and warehouse fluency, familiarity with Apex, Python, or JavaScript, and at least five years administering and building GTM systems.