Lead operational program management for Snap’s Small and Medium Customers organization. Develop scalable operating models, workflows, processes, roadmaps, reporting, and change-management plans. Coordinate cross-functional teams across sales, marketing, data, product, and operations to launch initiatives, improve metrics, resolve dependencies, and scale programs. Standardize program-management practices and use data to drive process improvements, advertiser outcomes, product adoption, and sales execution.

Leads complex, cross-functional technical programs across engineering organizations, owning strategy, execution, dependencies, roadmaps, and operational excellence. Uses Python, SQL, dashboards, and automation to analyze systems and guide decisions. Partners with engineering and product leaders on architecture and technical trade-offs, drives reliability and performance initiatives, improves internal platforms, and mentors TPMs and engineers.

Leads large-scale, ambiguous ML platform and infrastructure programs across engineering organizations. Owns program lifecycles, dependencies, roadmaps, technical decisions, reliability, performance, cost optimization, and operational excellence. Uses Python, SQL, dashboards, and automation to analyze systems and guide decisions. Partners with senior engineering and product leaders, drives accountability, mentors junior TPMs and engineers, and improves platform-wide systems and engineering velocity.