Who we are About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives. Our team provides strategic & operational partnership to sales leaders, sellers, and cross-functional business partners. The Strategy & Sales Operations role functions across three pillars:

• Strategy and planning
• Sales Operations
• Analytics and Insights

Within the GTM Strategy & Sales Operations (SSO) organization, our globally scoped team members are  focused on driving high-value updates and outcomes across business operations, insights, process, and tooling. We facilitate incremental Stripe productivity improvements to help the GTM organization deliver key business objectives and revenue results. We are a global team with resources in the Americas, Europe and Asia Pacific.

What you’ll doResponsibilities

• Collaborate with sales teams to identify, analyze, and report on key sales performance metrics such as revenue, conversion rates, win rates, pipeline coverage.
• Develop, implement, and maintain robust sales dashboards that provide actionable insights to sales leadership and enable data-driven decision making.
• Conduct regular data audits to ensure accuracy and completeness of sales data, and identify and rectify any discrepancies or inconsistencies.
• Define and refine the sales targets setting process, working closely with sales leadership and finance teams to ensure targets are ambitious yet realistic.
• Analyze sales trends and patterns to identify opportunities for improvement and make recommendations for sales process optimizations
• Collaborate with cross-functional teams, such as marketing and finance, to gather and integrate relevant data for comprehensive sales reporting and analysis
• Monitor and evaluate sales performance against targets, highlighting areas of concern, and proactively identify strategies to address performance gaps
• Provide regular reports and presentations to sales leadership and other stakeholders, communicating the analysis of sales data and recommending actions to drive sales growth
• Stay up-to-date with industry trends, best practices, and tools in sales operations and analytics, and implement new tools and processes as appropriate

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Minimum of 6+ years of experience in sales operations, business analytics, or a similar role
• Excellent knowledge of sales metrics, targets setting process, and creation of sales dashboards
• Proven experience in data analysis and statistical modeling, using tools such as Excel, SQL, and CRM systems
• Strong analytical and problem-solving skills, with the ability to translate complex data into meaningful insights
• Experience in a fast-paced environment, with a “roll-up your sleeves” mentality  
• Exceptional attention to detail and accuracy in data management and reporting
• Proficiency in SQL and other data visualization tools such as Tableau, Power BI, or similar tools

Preferred qualifications

• Prior experience at a growth stage Internet/software company
• Prior experience in the payments industry
• Bachelor's degree in Business Administration, Finance, or a related field