Teams at Acuity Insurance

Investigate, evaluate, and resolve property, auto, and general liability claims. Responsibilities include determining coverage, assessing liability and damages, forecasting reserves, interviewing involved parties, documenting claim files, identifying potential fraud, managing vendors and litigation files, negotiating settlements, and delivering quality customer service. The role includes mandatory training, occasional storm claims duty, and up to 12 weeks of on-site training during the first year.

Conduct telephone premium audits for workers’ compensation, general liability, and commercial auto policies. Update audit worksheets, determine classifications and exposures, resolve disputes, approve revisions within authority, and answer questions from underwriters, agents, and customers. Manage assignments efficiently while meeting quality and productivity standards, maintain audit expertise through training, and provide professional customer service. This is a remote role with an onsite requirement twice annually.

Manage Acuity’s personal or package insurance product lines, overseeing product strategy, roadmaps, market performance, growth, and profitability. Analyze competitive, customer, pricing, and industry data to identify product opportunities and enhancements. Collaborate with underwriting, distribution, actuarial, communications, and other stakeholders to execute strategies, align goals, and deliver insights to business leaders. Present performance updates and support sustainable competitive advantage.