Teams at ADTRAV Travel Management

Manages corporate travel operations and leads Travel Consultants, Team Leads, and Associate Managers. Responsibilities include coaching, training, performance management, client issue resolution, itinerary and quality reviews, KPI and SLA oversight, reporting, payroll support, recruiting, process improvement, and ensuring effective use of travel systems and booking tools.

Provides high-touch travel management for VIP clients, including complex domestic and international airline, hotel, car, and rail bookings through Sabre. Handles itinerary changes, quotes, ticketing, airline coordination, travel regulations, client communications, queue management, and issue resolution while meeting productivity and service KPIs. Maintains expertise in travel policies, codes, preferred vendors, and government travel requirements.

Manage corporate domestic and complex international travel arrangements through phone and email. Book and issue airline, hotel, car, and train reservations using Sabre, provide quotes, handle itinerary changes, apply travel regulations, resolve traveler issues, maintain booking accuracy, meet productivity KPIs, and deliver responsive customer service while coordinating with airlines, vendors, and internal teams.