Jobs at AHEAD

The Specialty Solutions Engineer will design and architect technical solutions in observability, partner with sales, and support customer engagements. Responsibilities include advising on solutions, developing relationships, and participating in pre-sales documentation.

Leads strategic client relationships and services growth for complex technology consulting engagements. Develops account strategies, identifies opportunities, shapes and closes large deals, presents proposals, and oversees cross-practice delivery. Serves as a senior trusted advisor while aligning scope, quality, staffing, economics, utilization, customer satisfaction, and business outcomes across cloud, infrastructure, application development, analytics, security, networking, and managed services.

Drive enterprise adoption of AI services-led solutions by developing sales strategies, building pipelines, advising C-level stakeholders, designing tailored engagements, presenting solutions, negotiating contracts, and closing complex professional or managed services deals. Collaborate with consulting, delivery, presales, engineering, marketing, and customer success teams while contributing market insights, sales enablement, and thought leadership.

Designs and governs production-grade agentic AI solutions across multiple squads. Translates business needs into architectures, roadmaps, requirements, security controls, and implementation plans; defines orchestration, integrations, workflows, and operational safeguards. Coordinates dependencies, technical debt, reusable patterns, and architecture governance while communicating tradeoffs to executives and stakeholders. Provides hands-on technical guidance, supports developer enablement, and directly manages engineers delivering enterprise AI and automation solutions.

Leads a globally distributed software engineering team building Signal, an ERP platform supporting manufacturing, supply chain, procurement, and infrastructure delivery workflows. Responsibilities include hiring, mentoring, performance management, delivery ownership, stakeholder collaboration, architectural guidance, process improvement, and responsible adoption of AI-assisted development tools. The manager ensures high-quality, secure, predictable software delivery while remaining technically engaged in code reviews and planning.

Build and ship full-stack features for AHEAD’s Hatch and Unity platforms, owning work from user needs through design, implementation, testing, deployment, and support. Make architectural decisions, use AI development tools responsibly, lead code reviews, mentor engineers, collaborate with stakeholders, estimate work, manage technical risk, and help shape the engineering roadmap. The role uses Elixir and Phoenix while emphasizing adaptability, product thinking, software quality, security, and reliable delivery.

Leads complex, multi-workstream technology programs spanning infrastructure, cloud, networking, security, platforms, and data centers. Responsibilities include opportunity shaping, program mobilization, integrated planning, governance, financial management, risk and dependency control, executive communication, vendor coordination, technical delivery, service transition, and value realization. The role partners across sales, presales, delivery, finance, resource management, customers, and vendors while coaching project and workstream leaders.

Principal Engineer responsible for owning complex software initiatives from problem framing through architecture, implementation, deployment, production support, and continuous improvement. The role involves building web applications, services, APIs, MCP servers, data pipelines, and platform integrations; leading architecture and code reviews; improving security, reliability, and maintainability; mentoring engineers; and shaping technical strategy. The engineer will also use and improve AI-assisted development practices while maintaining human accountability for quality and operational outcomes.

Designs, builds, secures, monitors, and supports scalable data platforms across public and multi-cloud environments. Develops batch and streaming pipelines, ELT processes, data lakes, warehouses, APIs, and integrations with transactional systems. Works with SQL and NoSQL databases and technologies including Spark, Hadoop, Databricks, Snowflake, Kinesis, and Lambda. Leads projects, presents to leadership, collaborates with clients and Scrum teams, troubleshoots issues, and enables analytics and machine learning initiatives.

Supports Client Directors by managing customer transactions from quote to cash, maintaining sales pipelines and forecasts in Salesforce, preparing pricing and proposals, coordinating orders and issue resolution, managing account records, and reviewing invoice aging. The role also supports vendor relationships, customer communications, and margin calculations while delivering high-quality service to assigned accounts.

Lead and implement hands-on data governance across the Data Platform: build and operate the enterprise catalog, automate lineage, embed data quality checks, configure Snowflake governance, manage access workflows and event contract governance, create governance metrics and dashboards, define standards and operating model, enable domain teams, and hire and lead a small governance function.

Owns the architecture, development, deployment, reliability, security, performance, and ongoing evolution of the company’s Next.js and Payload CMS marketing website. Leads integrations across analytics, consent management, CRM, search, automation, and other marketing platforms. Establishes development and CI/CD standards, troubleshoots production issues, evaluates AI-enabled technologies, manages vendors, and translates marketing requirements into technical priorities. The role will eventually lead a dedicated Web & Marketing Platforms function.

Operates and supports customer cloud environments across Azure, AWS, GCP, and OCI. Responsibilities include monitoring, incident and request response, provisioning, access management, maintenance, troubleshooting, governance, documentation, customer communication, and ITSM execution. The role also uses scripting, automation, monitoring, and DevOps/SRE practices to improve operational consistency. Participation in after-hours and weekend on-call support is required.

Leads complex enterprise data, analytics, AI, cloud, and digital transformation engagements as the primary executive advisor. Owns client success, delivery quality, financial performance, governance, strategic direction, stakeholder relationships, and account growth. Leads executive workshops, steering committees, roadmaps, proposals, and solution development while mentoring consulting leaders and advancing practice methodologies, offerings, and delivery standards.

Provides senior technical leadership across complex data, analytics, AI, cloud, governance, and digital transformation engagements. Responsibilities include solution architecture, technical governance, engineering oversight, risk mitigation, technical discovery, executive presentations, mentoring, practice development, innovation, and business development. The role guides engineering teams, approves designs and deliverables, develops technical strategies, and ensures scalable, secure, maintainable solutions.

Manage sales order execution for assigned accounts, including order booking, document verification, customer profile maintenance, issue resolution, and cross-functional coordination. Partner with warehouse, manufacturing, supply chain, engineering, account management, and external customers to meet delivery deadlines and resolve order changes. Identify process improvements and help customers submit accurate orders. The role requires strong communication, organization, attention to detail, and at least two years of sales and sales operations experience.

Manages complex observability implementation projects from initiation through closure. Responsibilities include Agile/Scrum coaching, project planning, budgeting, scheduling, resource allocation, risk and issue management, client communication, vendor coordination, service delivery, and project documentation. The role also identifies additional services opportunities, supports executive-level client interactions, tracks project performance, and improves project management processes using systems such as Salesforce and FinancialForce.

Leads AHEAD’s Specialist Solutions Engineering team, overseeing daily management, strategic technical direction, coaching, career development, performance metrics, partner relationships, customer engagement, presales processes, quoting, and collaboration with sales and delivery leaders. The role presents solutions to customers and partners, supports sales plays, develops resource capacity processes, and maintains alignment across presales, delivery, and customer stakeholders.

Leads enterprise organizational change management and transformation engagements, building durable change capabilities through Centers of Excellence, playbooks, manager-led practices, adoption metrics, and AI-enabled tools. Owns workstreams, client relationships, change strategies, stakeholder engagement, value realization, and roadmap development. Coaches junior consultants and client teams, supports proposals and practice development, and uses data to measure behavioral adoption and business outcomes. Requires Prosci ADKAR expertise, consulting experience, enterprise AI tool proficiency, and approximately 25% travel.

Serve as the embedded change lead to drive AI adoption across a business unit: design change strategy, redesign roles and workflows for AI-augmentation, build capability programs, enable managers, run workforce planning, and measure adoption and impact while embedding responsible AI practices.