Jobs at Airbnb

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Collaborate with key partners across the organization to envision and design the future state of operational excellence. Identify root causes of issues within the current state as well as required remediation. Create the road-map for delivery and lead a team of professionals in executing to achieve the vision. Develop performance metrics to measure the impact and success of the implemented process changes. Serve as a change agent and trusted adviser with strong credibility and influence in the organization. Champion a culture of innovation and continuous improvement through vocal advocacy and visible hands-on leadership. Build and develop a high-performance team that evolves with business needs.

The Global Account Manager, Strategic Accounts, is responsible for leading and managing the global client relationship with their portfolio of Strategic Accounts. This role acts as the client’s primary global liaison and will lead the Regional Account Management Team in strategic planning and delivery to ensure client’s business objectives are successfully mapped, aligned within the Regions and achieved. A key objective of this position is to develop multi-dimensional relationships with our clients, to ensure we are constantly reviewing the dynamic travel environment to providing simplified solutions for their World-Wide travel needs.We partner with our clients and mutually work to build and achieve key initiatives to support global consolidation and alignment.

Design, develop, debug, and modify components of Hotwire's front end checkout path. Work in a team to design, spec, and schedule a feature of 1-4 weeks of duration. Provide quality implementation of a new feature with peer and manager support. Provide improvements to solutions for a given problem. Resolve problems and roadblocks as they occur with help from peers or managers. Actively participate in group technology reviews to critique work of self and others. Collaborate with and learn from all members of technical staff. Assist with judgment calls with peer and manager input/assistance.

How often do you get the opportunity be with a company that feels like a startup environment but has funding of our parent company? That’s what you would be doing if you were our Engineering Manager at Egencia. The team's responsibilities span embedded reporting services, data integration supporting customers and internal business area. We are looking for someone who can establish BI and data application architecture, standard methodologies, and deliver on our multi-year initiative to evolve our platform to be best in class. While providing overall managerial guidance and leadership, you also understand and contribute to architecting a large scale system that will be used by both internal and external parties.

As an Engineering Manager, you will play a key role in shaping and executing on an ambitious vision for the future of customer service and support. You will collaborate with a hard-working group of product managers, architects, and engineers to deliver the best possible experience for agents and customers. You will provide technical leadership for a global, dynamic, and growing engineering organization with opportunities to still go deep as we build our next generation virtual agent chatbot platform.

We are seeking an Sr. Accountant II at our Expedia Group headquarters located in Bellevue, Washington. Our team is responsible for accounting, analysis and reporting of Expedia's global expense activity in areas including cost of sales, cloud computing, technology, consulting, contingent staff and administration. This Senior Accountant will prepare accruals, reconciliations, analytical reporting, and support business teams by providing accounting guidance and analysis support. The ideal candidate is dedicated, proactive, team oriented and able to perform a variety of accounting functions independently.

Ability to interpret and build briefs, initiating projects to build effective content packages.  Innovates through idea conception to connect content solutions to business needs. Has mechanisms for understanding an audience, stays close to their needs and is able to stay current on what they think and feel.  For online content: Support your media designer peers by collaborating on the learning journey, considering content for use in video, graphics, audio, copy, activities and quizzes to feed into the online learning. For facilitator-led content: Design relevant and achievable objectives, visually appealing materials and clear guidance for the facilitators to present high quality learning content that works globally. Push the boundaries of what’s possible in learning, always looking for innovative ways to help continuous learning. Designs in collaboration and balances this with a bias to action. .

In this role, you’ll have the opportunity to spend your days on linguistic configuration of Expedia’s propriety NLG content solution to craft products for brand partners across the whole of Expedia Group. The nature of the work is akin to coding – instead of a coding language you will be using proprietary technology to deconstruct, rearrange, and apply conditions to English. The result will end up being seamless descriptions of destinations, lodging accommodations, and activities that will be read by customers across multiple brands, geographies, and languages. And you'd be joining a great team!

Provide strategic analysis and insights for the insurance business, while actively looking for opportunities to grow the business. Report and analyze business performance from a product, marketing, and customer perspective. Deep-dive into product tests for insurance team to deliver additional insights. Analyze business opportunities across different brands in our portfolio. Help building machine learning algorithms to provide site visitors with highly-relevant custom experiences while maximizing revenue opportunities. Deliver impactful analysis based on robust economic, financial, and statistical analysis. Function independently, assessing existing and upcoming business needs.

Expedia Group is seeking a leader who will be responsible for our Contact Center Partner relationships and governance. The primary functions of this core team is to own the contractual and strategic relationship with our outsourced partners. You will be an authority working with external Contact Center Partners to negotiate, lead and ensure compliance to contractual terms and to drive performance. You will bring your ability to build positive relationships and understand company strategies to carry those forward with clarity and a clear vision of Expedia Group’s needs with our Partners. You have strong interpersonal skills, negotiation and Contact Center Operations experience with the ability to creatively tackle problems while balancing the needs of diverse teams.

As a key member of the eCommerce Platform (eCP) Commercial Products group, your role will be critical to building, improving and scaling payments related operations functions to power the $2T travel industry. You will work collaboratively across the Sales, Product, Technology, Risk Underwriting, Risk / Fraud Operations, Payment Operations, Back Office Operations, Compliance Operations and Customer Support teams to ensure high quality, scalable and compliant operational capabilities for this global fraud and payment solution provider. This role will report to the Commerce Business Operations Manager.

An exciting opportunity has arisen to join the dynamic Finance team within Expedia Partner Solutions. This is a key role in evolving the ES FP&A team, reporting into the Senior Director Finance. A senior member of the Finance group, this role will lead a team based in the NAMER region providing FP&A support to the Enterprise Solutions division. Influential and dynamic, with the ability to add significant value across the business this role will be responsible for delivery of high quality performance analysis, key insights, detailed understanding of risks and opportunities and longer term strategic planning.

Expedia Paralegal Expedia is seeking a highly organized, motivated and self-directed individual to work collaboratively with our corporate administration team. The corporate administration team is responsible for the corporate governance of the over 300 Expedia Group companies. The position is currently based in Bellevue and beginning in November 2019 will be based at the Seattle campus. This is a rare opportunity to join a legal team that is

Lead a team of product managers to take product concepts from idea through validation, shipping, measurement, and iteration. Lead some of our most complex and strategic projects. Work closely with leaders from our business teams, UX design, engineering, global retail, analytics, supply teams, marketing (and more) to ensure that our product portfolio and roadmap reflect the best opportunities to impact the business and our customer experience. Present to senior executives and represent our product strategy with key partners. Build market and competitive awareness among the team. Ensure direct contact with customers to encourage customer empathy. Set and reinforce product team goals (Objectives and Key Results, or OKRs). Actively monitor key business metrics and adjust product and development team priorities as appropriate to deliver on financial and customer adoption goals. Build our team’s capability and culture by leading and contributing to training, all-hands meetings, and team events.

This role reports to the Senior Director, Global Talent Acquisition and supports hiring managers across the organization with workforce requirements. Qualified candidates will have a successful track record partnering with leaders & managers (to VP level+) to drive recruitment processes that leads to identifying and hiring high quality talent, whilst ensuring a differentiated candidate experience. You will manage a team of 12 based in Seattle, Dallas & Mexico City, making approximately 700 hires per year.

You have strong analytical skills - validated experience to structure and analyze ambiguous and complex business problems, combine and analyze relevant data from multiple data sources, and communicate actionable insights to partners. You are an excellent communicator (PowerPoint, email), including ability to simplify complex concepts for wide audience including executive level. You possess influencing and relationship building skills as appropriate to a diverse (and increasingly senior) range of audiences. You are highly organized with keen attention to detail and quality. You have solid problem-solving skills, self-motivation and the capacity to work under pressure and tight deadlines with limited guidance.

As a Design Director for Mobile, you will lead a team through the alignment of design strategy to the delivery of detailed executions. You and your team will work to improve Expedia’s mobile apps and services for millions of our customers worldwide, every day. Do you love to inspire and build teams of designers, content strategists and researchers in the creation of delightful, easy to use experiences that drive business objectives? Do you thrive when partnering with business and engineering to align on problems, evaluate success criteria and prioritize an efficient roadmap? Do you enjoy designing across iOS and Android mobile platforms? Are you the type of leader to ground your work in real-world data, research and analytics; you evaluate competitors and innovative products, designs and technology approaches to generate ideas and validate through testing?

Expedia’s Revenue Systems Team is looking for a Sr. Systems Analyst to help support the company's Revenue Accounting, Cash Accounting, and various Finance teams with data, reporting, analytics, process automation, and tool creation/maintenance needs. The Revenue Systems Team members utilize their technical knowledge to bridge the gap between IT and Accounting making the team an integral part of the greater Global Financial Reporting(GFR) team.

The Director of Product Management’s primary responsibility is to develop and lead a high functioning, world class Product team. As the Product Director, you will be responsible for delivering on the product vision and strategy, managing the product team, and driving an innovative, best-in-class strategy. Specifically, you will be responsible for the following:

The Daily Operations Manager will oversee the day to day real time operations for the Global Customer Command Center. They will support the Global Customer Operations team in the areas of real time performance monitoring, reporting analytics and serving as the point of contact for Contact Center system /service escalation activities while providing feedback to multiple groups within operations such as the service delivery and other key business stake holders. These activities will be completed through both managing and assisting a team of Operations Analysts who monitor key operations functions, support key applications and computing/voice platforms and associated elements in a 24x7. This position works under minimal supervision and relies on experience and judgment to plan and accomplish departmental goals. This position will also foster an environment of teamwork, leadership, motivation, and excellence.

We are looking for a Director of Marketing that will be responsible for leading Yapta’s overall marketing and demand generation activities. This role will be responsible for all aspects of marketing including marketing communications, demand generation, events, digital marketing, and install base campaigns. This role will collaborate closely with sales and account management teams to drive demand and qualified leads in support of achieving revenue targets. In addition, this role will drive brand awareness in new markets in support of Yapta’s global growth strategy.

Manage the design, execution, and analysis of the testing program (A/B, multivariate). Develop relevant test success metrics beyond conversion. Drive improvements in our A/B testing platform capabilities. Strengthen the test and learn culture by coaching other analytics members and training stakeholders. Synthesize data from various sources to improve our understanding of customer needs across platforms. Collaborate with other data teams (Analytics, Business Intelligence and Data Science) both within Egencia and across Expedia Group.

As an Acquisition Manager with us, your primary responsibility will be to acquire new partnerships and products in several states within the US. This position has daily interaction with external prospective partners, other members of the Local Expert (LX) Team, and internal managers for multiple lines of business. You will initiate research, execute new product on-boarding strategy, and meet targets to ensure high-quality products are added to LX portfolio (i.e. relevant, attractive, and in demand), for Expedia’s fast-growing global customer base.

You will be our hands on, technical authority for marketing tagging. Implementing new tags to collect and report conversion and value from new marketing partners. Troubleshoot existing tagging to find source of errors, and working with technical teams (both internal and our partners’ technical teams) to complete fixes that are unable to be resolved directly within our tag management tool. Working with the Marketing Team, you will find opportunities for improvements to our partner marketing, including launching tools / methods to actively identify when tagging is not performing as expected. You will support the technical implementation of Google Analytics for Hotwire and ensuring data gathered is accurate.. Devise a process and standards for data sharing. Build and maintain documentation and process guides, provide training to embed standard methodology throughout the business. Provide support to partners and internal teams to resolve tracking problems to maintain high quality data collection and reporting.

Hotels.com The online travel market is a $2 trillion industry that never stands still. Expedia Global Payments (EGP) is the primary provider of payment tools, systems, and support between Expedia Group, its customer and its network of supply partners. We manage the payment products and money flows coming in and out of Expedia Group. Why build your career at Expedia Global Payments (EGP)? We offer the chance to work with the brightest minds in the

You will be responsible for defining the vision for the Reservations and Finance experiences in Partner Central, and then crafting the plan to deliver it. You will need to use partner research and competitive analysis to build solutions that are foundational for how partners manage critical workflows impacting their guests and for how partners pay Expedia Group and get paid by Expedia Group. You will use testing and analytics to help decide where to invest in new user experiences, and measure how these lead to customer delight and increase partner self-service and satisfaction.

You develop and produce content that delights our employees, with a global lens to amplify employee engagement with our strategy. You develop strategies to achieve employee communication and engagement targets, ensuring effective flow of information. You drive communication that inspires change in service of our business goals. You champion opportunities to showcase our strategy and support our values through internal campaigns you imagine and drive. You recommend practical communications solutions to accelerate strategy execution. You lead by example to develop and share standard methodologies that inspire others to communicate exceptionally. You collaborate effectively across all levels, job functions and locations of the organization to drive action.

As a key member of the Platform FP&A team, you will provide insight into financial performance through analysis, reporting and forecasting. You will work closely with eCP Technology leaders and other various functions including Sourcing & Procurement, Accounting, Tax and Human Resources.

As a technical manager, you will lead the engineering team tasked with bringing premier content collaboration experiences which improve the daily lives of our users, enabling them to excel at their role, and successfully achieve shared business goals. We are passionate and committed in our dedication to provide excellent tools; establishing a robust, reliable suite of applications and services.  Our Team members take a long term view for solutions, with a solid focus on automation and scalability. You take the initiative, and take ownership to work issues to completion while remaining organised, consistent and calm under pressure. You enjoy working in a dynamic flexible environment with constant change and have the ability to express complex ideas to team members who have a variety of technical backgrounds.

This position combines expert-level proficiency in multiple Workday modules with the ability to communicate clearly and collaborate with Product Managers/ Technical Product Managers , turning broad requirements into deliverable work items and executing on them. The individual will also work with multi-functional teams to address system, interface, data and vendor issues.

Owns Design, development, testing, deployment, and providing operational excellence and support for mid to large scale projects. You find and advocate for Industry standards and standard methodologies in development methodologies, techniques, and technologies. You contribute to advancing the team's design methodology and quality programming practices and mentor junior team members to adapt standard methodologies. Innovate and implement new ideas to solve complex software problems and prototype creative solutions to enable product MVP's. Independently understand scheduling, cost constraints, and impact to other teams; and make resource and architectural trade-offs.

We're redefining our customer service experiences with state-of-the art artificial intelligence and machine learning in mind. We put the customer first and use data to drive our decisions. As part of our team, you'll partner across disciplines (UX Designers, Product Managers, Engineering, and others) to co-create simple, intuitive, useful, and cohesive product experiences and narratives that are context-aware, human, and delightful. You'll define content (for chat bots, knowledge base, email, and more) for end-to-end customer service journeys and different audiences, that helps users get the right help information at the right time. You'll solve for the presentation of product content in the experience, as well as the structure that delivers that product content.

Egencia is looking for Security Engineers to help us defend Egencia’s world class platform. Join a team who work tirelessly to secure our infrastructure and applications. This role requires you to have breadth and depth of security knowledge while earning the respect of your team mates and internal customers. You will be solving complex security challenges at scale and work on securing applications powering the most sophisticated travel e-commerce platform ever built.

Identify employee relations trends and recommend solutions. Provide guidance to managers on employee relations issues, recommend company’s response to the employee and minimize exposure to liability by ensuring legal requirements are met. Create and implement solutions to recurring employee performance issues. Impact the life-cycle of performance management in the following ways: Coach local and off-shore leaders with employees in region on performance issues; Coach Leaders of Leaders on developing and strengthening their capability to handle escalated issues. Work directly with front-line managers and employees to resolve underperformance; Develop new and innovative approaches to performance management issues. Drive informed decision making through the use of data to identify trends, determine root causes of issues, and develop effective solutions. Conduct employee investigations, work with leaders to resolve employee complaints, assist leaders with employee separations when needed, etc.

Expedia is looking for an exceptional Sr. Software Engineer in Test to join the Flight Search Team. BFS, Expedia’s proprietary flight search and pricing engine, performs complex manipulations on massive and highly volatile datasets to power airline flight shopping for millions of customers every day. You will have the opportunity to understand and shape the marketplace we are looking to build, solve extremely hard problems, and make design decisions which can have a large impact across the company. The systems you design and implement will be expected to meet the levels of scalability and robustness needed for this high-volume and high-visibility product. Bring your programming smarts, problem solving skills, and passion for software engineering and join us as we solidify and grow our position as the leaders in the travel industry.

We invite you to join the Expedia eCommerce Platform (eCP) Controllership team, as a part of a team passionate about building strategic partnerships across the eCP organization. You will partner with many teams within the eCP Organization both Operations and Technology teams to improve the controls framework. We help ensure eCP compliance with SOX, privacy and other regulations and are responsible for conducting risk assessments, consulting on strategic initiatives, and focusing on how technology securely enables the business to meet strategic objectives.

As the Manager, Strategic Initiatives within Egencia’s supply team, you will be a part of the team responsible both for creating, developing and managing Egencia’s direction for all Supply lines of business and new business initiatives, as well as aligning key partners from other teams/functions across Egencia and Expedia Group. In this role, you will be responsible for driving revenue enhancement and strategic growth opportunities via analytic research and business development initiatives. You will be expected to use analytical approach to drive strategic vision and global change in the business.

The Business Development Lead will play a meaningful role in providing commerce solutions for the travel market. Expedia Group is responsible for enabling $100 Billion of customer and supplier payment services for a portfolio of global online travel brands under Expedia Group. To date our transactional capabilities are clearly leading the travel industry. And while our technology and products have initially been built to power some of the industry’s leading brands, their ambitious strengths represent a compelling opportunity to broaden Expedia Group’s reach in the ecosystem of travel providers. Join a nimble and mighty team at the forefront of travel plus payments technology development and experience this transformational journey.

As a User Researcher III, you will define and execute on the user research program and daily processes for one product area using a variety of methods including; field studies, lab testing, remote testing, and more. You will collaborate with product and User Experience teams to outline research plans, execute research, consolidate findings, and present actionable insights. You will: Define and consolidate quantitative and qualitative research, including surveys, lab-based usability studies, field studies, and more to provide insights on requirements definition, content strategy, wireframes, visual and interaction design. Work closely with partners on at least one product team to clearly define and prioritize user research questions, then outline and schedule research plans. Identify and recommend the best methods to answer research questions and prioritize them according to schedule and opportunity constraints. Actively find opportunities to improve the user experience for at least one product area. Be accountable for running and ensuring quality of user research within your area of focus. Consolidate research findings, often from multiple sources, into a short, concise, actionable story for design and product teams. Describe and present your methods, design explorations and trade-off rationale to peers, team partners, product partners and UX leadership.

The Senior Salesforce Administrator will play a pivotal role in supporting our key partners. The Expedia Group Salesforce Engineering team is seeking to add a seasoned Senior Salesforce Administrator to our team. Are you a self-starter, able to communicate seamlessly, able to lead multiple tasks and projects simultaneously, be responsible for your work end to end, prioritize your workload effectively, and thrive in a dynamic environment? Do you consistently work well within time constraints to meet ongoing and overlapping deadlines within tight time frames? If so, here you will partner closely with various business teams to create and build functional operational support through the Salesforce platform.

As a Manager II, Central Operations, you and your team will support operational delivery of product maintenance, product onboarding, and product conversion and roll out by developing and sustaining strong internal and external relationships within the assigned area, driving implementation of internal business initiatives, and process efficiencies through automation when applicable. In doing so, you and your team will work with Expedia Group’s centrally managed property partners to help them optimize their operation asks and journey.

The Compliance Analyst will act as a key player in the Brand Expedia Group (BEXG) Controllership team. We are looking for someone who is driven, independent, passionate for excellence, a problem solver and has an ability to make an impact. You will work with a broad list of Expedia Group’s cross-functional teams to support our business growth. You will build connections and work across our organization to help ensure compliance with company’s policies, SOX, and other regulations (GDPR); provide overall risk management support and identify ways to add tangible value to the business for process improvements. We may also engage you in integration activities and provide support on larger enterprise initiatives by assessing risks, finding solutions to compliance concerns, and supporting internal audits.

Assume an active role in the evolution of the Core Transaction Platform, including design, development. Be a part of the development team and actively participate in all phases of implementation, including requirements gathering, functional and technical design, systems design and development, testing and roll-out, and support. Monitor and support daily operations. Utilize disciplined development methodology for continuous evolution and optimization for the assigned projects. Teach and mentor junior developers in project implementation methodology.

Interpret content strategy into solutions. Ability to plan and drive briefs forward through multiple designers. Continuously drive innovation in ways of working and content design, pushing the boundaries of what’s possible in learning. Strong lateral and creative skills to solve cross functional business challenges. Lead a team of instructional designers, working across multiple learning programs. Collaborate jointly and thoughtfully on content design approach with Media Manager peer. Designs in collaboration and balances this with a bias to action..

The Senior Network Engineer is responsible for developing, maintaining, and supporting data center and cloud network Infrastructure. You will provide level 2 and level 3 network support including operation, change management and request fulfilment for network devices such as routers, switches, firewalls and load balancers. Your role, you will monitor and support global network, IP and related security services, resolve complex system and network issues and outages. This will involve maintenance and administration of all production IP communications equipment. You will directly engage with the network operations center and with customers to consult with them and handle their requests. Preparing network diagrams and maintaining equipment lists using automation where possible to ensure accuracy and completeness. Industry watching, both direct or through a third party, to ensure the company is aware and educated on new technologies. Team members will look to you to mentor, coach and be their focal point for technical network issues. You should be able to communicate well with vendors and partners to build relationships and work through technical scenarios.

The Enterprise Solutions Customer Operations Manager works with Enterprise Solutions (ES) team to drive the evolution of external clients’ booking and service models. You are accountable for defining process and policy in partnership with business partners and supplier representatives, positively influencing the overall cost, quality and compliance objectives for the clients. You will work with multiple teams and use business analytics to reduce customer effort and simplify process workflow across all serviced products. You will ensure appropriate staffing is in place and handle complex projects working closely with partners. You will create a cohesive, scalable and optimized service experience across the Expedia Group service portfolio.

In this position, you will serve your team through open communication, setting clear goals and paths, and enabling collaboration with other teams to innovate standards and maintain high-quality content for both our newly acquired properties and our customer’s needs. You will partner with market management and Expedia Group brands and lead the team to provide inbound and outbound support to our hotel and property partners. By putting yourself in the shoes of the partner, you will help them attract travellers.

As the Design Director for UDS (Unified Design System), you will lead our organization through the lifecycle of our design system — defining its strategy and operating model, scaling our system to new problem spaces, cultivating our self-sustaining community of contributors, and iteratively evaluating and improving our overall approach.

The Financial and Core Transactional Services (FCTS) team, part of eCommerce Platform is at the heart of Expedia’s business. We build highly scalable and resilient platform services that enable our travelers to book, manage itineraries, apply coupons, earn loyalty and transact millions of bookings every day. In this role, you will drive the strategy and vision to innovate, build extraordinary e-commerce capabilities used across Expedia Group.

Usher in new ideas and raise the bar as pertains to product driven thinking across our core services. Work closely with the business partners across Expedia brands to deeply understand our traveler and supplier needs. Identify customer segments, explore opportunities and synthesize product capabilities. Work in a cross-disciplinary team to lead the planning, definition and delivery right from product initiation through adoption. Define and track key performance indicators to showcase the value of your product to our business and platform partners. Work with engineering teams to groom the backlog, estimate the effort, and participate in agile scrum routines. Be your Product's advocate, define strategy, build road-map and give presentations to executives across the company. Define product charters and carefully articulate product boundaries for both new and existing set of inter-dependent services, leading interactions across product roadmaps for a complex set of interdependent services. Represent our product offerings at project kick-offs and inceptions. Develop and mentor our product management team's talent pipeline.

As part of a team that is accountable for direct to consumer marketing, transactional and service communications, the Sr Marketing Manager, Transactional Communications will help craft the global strategy for event triggered mails (ETMs) and own the execution for this complex automated program. There will be an emphasis on redesigning and globalizing service communication ETMs to better fit the needs of customers with the aim of rolling out best practices globally to both BEX and Comet brands. This individual will be responsible for the execution, improvement and analysis of Expedia’s transactional communications globally. Working with multiple teams across the organisation including CAPS, Product, Engineering, CX and GCO, the Sr Marketing Manager, Transactional Communications will develop and optimise performance of Expedia’s purchase-triggered emails. In addition they will construct, execute and analyse tests within the global test and learn framework, with the view to rolling these optimizations out globally, sharing learnings about best practices with the Comet brands.

Expedia Do you love data? Do you like working in a lively, dynamic environment? Are you passionate about travel, and helping people connect through science and technology-based marketing efforts? If so, this opportunity may be for you! Expedia is looking for a dynamic, analytical and operationally minded leader to execute campaigns with one of our top Metasearch partners. Enabled through analytics, technology, and data, Metasearch marketing is a

Do you like writing code? Are you passionate about trying new technologies? Do you want to work with people who love what they do? The Lodging Partner Services team is looking for a passionate software design engineer to join one of our teams. If you are passionate about building global high volume web applications (website and backend) for global customers, this is the job for you! We're looking for highly motivated full stack engineer who is passionate about working with Java back-end services, and/or front end UI web interfaces. In this role you will lead, design, and implement web applications and service, work with other engineers to solve business and technology problems at hand.

The GPM team is investing in Marketo and we’re looking for a Sr. Marketing Automation Manager to be part of a newly forming marketing automation team within GPM.  This individual will be critical in helping build out compelling, data driven customer journeys across the hotel partner lifecycle. If you enjoy building from scratch, thrive on turning ambiguity into productivity, and have aptitude for scaling marketing delivery across multiple countries, this role is ideal for you. This position will be based in Bellevue, WA and will be one of the first members of our marketing automation and email delivery team. 

Your primary responsibility in this role will be to gather and analyse performance data to effectively optimise campaigns, structure problems and work on presenting significant insights and solutions for the team. This work will make significant impact on Expedia’s Brand P&L and allow collaboration beyond the GBM team such as Analytics, finance, CMC as well as external vendors in defining and executing the marketing strategy.

This position focuses not only on implementing software solutions for state of the art e-commerce processing systems but also on being a role model and mentor to your fellow engineers. You will get to expand your skills in building highly scalable solutions while influencing others and raising the bar on the overall level of excellence within the team. You will also get the opportunity to hone your skills in influencing decisions across the technology ecosystem within Expedia Inc. by being a key subject matter expert in cross-functional feature delivery. Your input will be critical to the selection of new hires on the team. Whether you choose to move ahead in your career to a Principal Engineer role or manage people, this is the perfect position to learn how to move to the next stage of your career.

The Director of Consumer Payments Product Management will play a significant role in the Expedia Global Payments (EGP) organization at Expedia Inc. Our brands include globally well-known online travel brands such as Expedia, Hotels.com, Homeaway, Orbitz, Egencia, Expedia Affiliate Network and Hotwire. GCP is responsible for enabling payment products and services for Expedia Inc. brands. This position will lead the Consumer Payments product management team to build the product vision as well as enhance a portfolio of global payment products with internal and external partners. As a senior leader of the payments product team, the Director of Product Management will be responsible for the driving the long-term product vision and important metrics for all customer payments.

The Expedia People Technology Team is looking for a Workday Solutions Architect with a focus on Workday SaaS ERP to support Expedia Corporate and all Expedia Brands. As a Workday Solutions Architect, your primary responsibility will be defining and implementing Workday Business Processes, Security and Integrations for Expedia’s Human Resources team and people managers throughout all of Expedia Inc’s brands. You will define and lead the Security Model and define and lead the definition of simple and complex Business Processes. You will be the primary authority on Workday configuration and customization to meet Expedia’s global requirement. This position combines expert-level proficiency in Workday with the ability to communicate clearly and collaborate with Product Managers to turn broad requirements into deliverable work items. In addition, this role will be a technical lead position with day-to-day thought leadership and mentoring of a small team. The individual will also work with cross-functional teams to address system, interface, data and vendor issues.

Expedia Group IT provide a world class technology experience by building and integrating a variety of employee focused tech services. Within Expedia IT, the Digital Workplace team are hiring a Systems Engineer who will help to further develop and deliver our premier platform of products, services and agile framework. We're a team with worldwide presence that maintains the user facing technology throughout 2000+ conference rooms and meeting spaces. You will have at least 5+ years of experience in Audio-Visual, Videoconferencing or like IT collaboration tools and technology.

The Enterprise Information Security team is seeking a leader who will ensure that we provide the technology and business teams of Expedia Group with world class governance, regulatory adherence and compliance with our security policies across our systems and environments. The GRC team will be charged with cultivating an organization that provides PCI certification, IT security controls and policy compliance and creation for on-prem and cloud based environment, SOC2 attestation, privacy requirements (e.g. GDPR), partner and consumer support of security documentation, and security oversight of EI contracts. This leader will partner and engage with our technology and business teams, manage long-term relationship, and large-scale compliance and certifications in support of our security posture.

Design and develop API library/Interfaces for publishing/ consuming & streaming data to and from the platform. Influence and contribute to the overall architecture and design of the intelligent conversational platform. Call out appropriate risks and issues in a timely manner to enable re-prioritization and stakeholder management if needed. Write your program as if you’re speaking to the person who will maintain your code. Own every task you undertake as if the future of the company depends upon it.

Work closely with cross-functional teams to gather and understand business and feature requirements. You will know target users: develop or work from user profiles & conduct task analysis. Build user scenarios, help to craft and analyze user surveys and feedback. Develop process flows, wireframes, prototypes, high fidelity mockups, and detailed UI and visual design specifications for web and mobile. You'll present design work to the product team, engineering team, and external partners for review and feedback. Partner with highly technical development teams for product launch. You will handle projects in an agile, dynamic environment.

Help achieve the best possible return on marketing spend by developing business cases for good strategic investments, and by asking questions about ones that might need a bit of work. Communicate business performance to leaders both inside and outside the Finance organization, and the implications of that performance for future business decisions. Identify risks and opportunities, and quantify their potential impact, during the quarterly forecasting process Drive deeper insight into the performance of the business by exploring the data in new ways, and collaborating with subject matter experts in Marketing, Analytics, and Data Science to operationalize those insights into tangible improvements in how the business runs. Improve cost visibility through effective management of invoices. Gain exposure and knowledge across a variety of emerging and traditional marketing channels. Develop new and innovative ways of measuring marketing return on investment.

As a User Experience Researcher you will complete studies for one product vertical using a variety of methods including lab testing, remote testing and more. You will collaborate with business partners and User Experience teams to outline research plans, execute research, consolidate findings, and present actionable insights.

As a UX Designer III at Expedia Group you will work with researchers, content strategists, product managers and engineers to develop and improve Expedia’s products and services for millions of our customers worldwide, every day. This position works within the Local Expert team, focusing on helping customers and suppliers build a marketplace where travelers can find great things to do on their trip. Every customer deserves to have a memorable experience on every trip, and we center our work around making that true.

We are looking for a passionate senior analytics manager to join our endeavor to optimize the services and support provided to Expedia’s lodging partners. You will collaborate with us as we seek to understand what motivates them, how they prefer to engage with Expedia, and how Lodging Partner Service can improve our services and staffing to help grow revenue and reduce costs for Expedia. As a Senior Analytics Manager, you will accelerate the usage of analytics to extract insight into contact patterns and preferences across categories (such as inventory, promotions, and finance), evaluate test and learn projects, and find opportunities to streamline processes. If you are focused on results, a self-starter, and have demonstrated success in using analytics to drive efficiency and innovation, this position is for you. You will support complex business problems by combining analytical skill and business insight to derive and communicate actionable business insights to senior leaders. This person should thrive in a dynamic organization, love the challenge of solving problems and always strive to do better, naturally curious and leave no stone unturned.

You provide overall technology leadership and vision to influence and drive the product strategy to deliver customer-focused workplace technology solutions. You actively lead and develop a team of experienced, globally-distributed IT project managers to ensure on-time delivery of high quality services and products while using matrixed/shared resources worldwide. You provide leadership focus, mentorship and management expertise to identify improvement and efficiency opportunities that strengthen IT team performance and delivery. You partner with product management and technology teams to ensure ongoing alignment and execution of workplace technology strategy and roadmaps. You actively drive technology decisions and resolution on cross-team issues, scope changes, resource constraints, and other impediments. You lead a portfolio of 30+ capital projects, identifying and gaining efficiences to deliver projects within budget while providing visibility of IT spend against annual and quarterly forecasts. You develop strategic relationships across the business and key partners to inspire change and adoption of new ways of working that drive competitive advantage.

Build, deploy and optimize machine learning models to improve traveler experience: Build Cross-sell recommendation function for visitors based on user segmentation /destination /Amenities /seasonality, etc. Build Text mining on UGC (user generated content) such as review/feedback to quantify customers’ pain points to help product/engineering to add/change features to improve customer experience. Democratize/standardize customer analytics (repeat rate, CLTV etc) by building cohort/longitudinal data service. Work in close partnership with Product/engineering/Marketing/Data platform teams to identify new opportunities to leverage Data Science and ensure that key projects are delivered in a timely fashion. Develop a deep understanding of our data infrastructure and champion infrastructure development needs which will help the whole team work more effectively. Be a technical leader on use, adoption and implementation of machine learning and modelling techniques. Provide mentorship, peer review, and thought leadership across the business in the areas of statistical methods, experimentation, and tools.

This role will be a position of key importance as we continue to grow and expand our client base. The National Program Manager will be responsible for managing a portfolio of corporate clients, developing strategic relationships with those clients, and growing the share of travel spend with Egencia. This position will also need to show period-over-period revenue growth, long-term profitability & client retention.

Collaborate with your teammates and leaders to identify a portfolio of high value projects to drive improvement and growth of our target destination markets. Lead your project team in team formation, engaging partners and identifying the right resources for the core and extended project teams. Plan the project, leading identification of goals, landmarks, and memorializing these with high quality artifacts. Create and maintain an easy-to-consume visual of plan, status and dependencies. Create materials which allow the teams to quickly see where attention and resources are placed or required. Define achievements across projects and work with teams to implement tracking of task and delivery. Hold owners accountable for their commitments. Conduct project team meetings to provide status updates and identify issues, risks and mitigation strategies. Partner with the wider Operations Excellence team to ensure coordination across all organizational changes and work to identify gaps and risks.

This position will be responsible for the risk underwriting approach and operational functions of our commercial payments business throughout the customer lifecycle – sales & contracting, onboarding and sub merchant due diligence, ongoing operations and offboarding. This position will coordinate the risk underwriting functions across our Commerce Teams, our supporting Expedia Group teams and with our partners. 

This role is for Sr Technical Program Manager, who can enable team for agile delivery and quicker time to Market, cross collaborating with several teams across Expedia Group. Supports multiple initiatives that include onboarding Brands and Partners to Payments System, Global expansion of Payment Methods, building a scalable payments platform, optimizing a cost stream of hundreds of millions of dollars.

As the Senior Manager, Strategic Initiatives, you’ll work directly with our Enterprise Solutions business, to provide strategic support for some of our largest, premium partners, playing a crucial role in the continued evolution of this rapidly growing business.

Expedia Group has an exciting opportunity to join its Global Tax Reporting Team as a Director, Global Tax Reporting. The Global Tax Reporting Team is part of the broader tax department and corporate finance at Expedia Group. Our team of tax enthusiasts is responsible for the global tax provision, U.S. income tax reporting (federal, state, and U.S. international reporting), modeling and analysis, tax controversy, mergers and acquisitions support, and special projects.

You will have end-to-end product ownership of multiple parts of the Egencia iOS and Android app. In that area, you’ll be responsible for researching and deeply understanding customer needs, defining and prioritizing the work, and delivering to market improvements. You will work with a dedicated scrum team of iOS, Android, and services engineers as well as a UX designers to develop and execute on your plans. You will collaborate on all aspects related to the launch plan with stakeholders across the company. You will work across the organization (including but not limited to product marketing, analytics, legal & compliance, account management, and customer support) to bring new features to market, manage them over time, and deliver business results while communicating and influencing effectively. You will own business outcomes and be responsible for hitting associated targets by improving and re-imagining the product experiences you manage. You will partner with a team of analysts to develop experiments, collect data, and analyze results to identify and act on opportunities to optimize the app. You will be a critical partner in shaping the overall mobile strategy and roadmap of the app, as well as a culture-setter and contributor to the broader product team. You will drive data driven observations and test & learn hypothesis to continually improve our traveler’s experience with the app to increase app usage and engagement.

We are looking for a Principal Software Engineer who is passionate about maintaining a high-quality bar for software and is deeply committed to supporting decision-making through data analysis. We like to innovate, learn, and have fun while building the best travel experience for our customers. You will architect, build and support a modern, multi-tenant cloud-based enterprise data platform for both AI and analytics, and share your knowledge with your teammates, as well as the larger tech community.

We are looking for an expert Admin to support evolving priorities and help us with our journey to Lightning. You should have a knack for understanding business requirements and processes to build impactful solutions in Salesforce.com. This role is hands-on and you will be building new processes, launching new workflows, creating page layouts in Skuid, and supporting the efforts of our development team. This is a thriving area with lots of potential for future success.

As a Data Scientist within PI, you will work with a dynamic teams of product managers and engineers across multiple organizations to deliver sophisticated, next-gen AI Machine Learning solutions. Your vigorous STEM training and problem-solving skills are particularly important for this job function. You will contribute and make our young team become the industry-leading center of excellence for eCommerce AI and Automation.

You're passionate about clean code and simple solutions. You continually improve by learning from others, and you jump in when a teammate could use your help. You care about your customers, and understand how your code contributes to the goals of the business. You have an agile mindset, and are comfortable refining vague requirements. You can sense miscommunications among team members, and do your part to improve understanding. You thrive in and contribute to a positive work environment, where everyone shares constructive thoughts and suggestions.

We are seeking a Principal product manager - Data Science to lead the efforts in defining and delivering a unified experience for scientists and engineers working on Machine Learning algorithms/products to significantly grow our business. You will have solid analytical skills and technical know-how to deliver processes and tools that help drive business growth via Machine Learning/Artificial Intelligence algorithms. You will work with applied researchers/data scientists, product management, business stakeholders, engineering teams, and leadership teams across the organization to ensure timely project delivery. You will work in an agile framework and help improve the process continuously. You will also have opportunities to influence people and teams in the larger organization as part of your collaborative effort to deliver data science projects. You must have strong drive, attention to detail, a collaborative work style, and flexibility to adapt to new situations.

Expedia Financial Analyst If you are seeking a fast-paced and collaborative environment where you can have total ownership of your work, then you will love the CarRentals FP&A team. CR FP&A is a small team with big ambitions to transform the role of Finance in business through use of data science. You will be called on to go broad and deep in the business every single day as we strive to make the car rental experience easy for our customers and

You'll run multiple large-scale training programs from development to delivery, creating project and communication plans built from scratch. Spearhead company-wide training initiatives, designing and developing compelling creative that drives security awareness through a variety of channels. You will lead and influence internal and external partners including developing detailed technical project plans (stories) for developers and engineers to utilize for product / program creation as a result of requirement gathering. Engage targeted groups to improve participation in required training, meet training deadlines, and communicate completion rates on an executive and project level. You'll develop framework for new security training programs and advance existing ones. Interact with ERS Leaders and Brand Stakeholders as you figure out training needs and discover solutions to meet those needs. You will apply a test and learn strategy to find the best monitoring and measurement solutions.

The Sr Tax Analyst, Indirect Tax will support Expedia Inc’s growing Domestic Indirect Tax Operations Team. Expedia Group is an American travel company that owns and operates several international global online travel brands, primarily travel fare aggregator websites and travel metasearch engines including Expedia.com, Hotels.com, Hotwire.com, Trivago, Venere.com, Travelocity, Orbitz, and HomeAway. 

An exciting opportunity has arisen to join the dynamic Finance team within Expedia Partner Solutions. This is a key role evolving the Commercial Finance team and reporting into the Senior Director Finance. As a senior member of the Finance group, the role holder will lead the teams across the NAMER region, spanning multiple product lines including API, Template and the larger complex partners in Enterprise Solutions. Influential and dynamic, with the ability to add significant value across the business, you will have significant experience working in a large B2B organisation handling commercial finance teams.

Expedia Responsibilities Develop media strategies grounded in business data and consumer research. Create media plans which deliver on established media principles Effectively negotiate and manage execution and stewardship of Expedia.com’s TV buys Serve as market expert, providing insight to marketplace conditions and opportunities in National TV/digital video and local media Manage market/vendor budgets and deliverables (TRPs, impressions,

In the US Indirect Tax Special Projects group, we are responsible for a portfolio of challenging work, including: Supporting mergers and acquisitions; advising business groups within the company on US sales/occupancy, gross receipts tax, sales tax, and other indirect tax risks while providing requirements to help mitigate these risks; and engaging in internal tax planning projects.

You will independently lead technology projects to support business objectives using our Financial System Platform. You will Support senior stakeholder management, engagement, alignment and active sponsorship critical for program success - including clearly communicating status, risks and remediation plans to executive stakeholders. Resolve issues that arise across projects, keeping in mind impacts to the program timelines and to other programs/projects. You will coordinate work performed by technical staff, internal customers, and partners. You will develop project milestones working with engineering teams to align priorities to ensure delivery against your project(s) along with progress tracking, change control, and on-time delivery. Handle Complexity: able to work effectively in a complex, diverse, changing environment. Adapts well to and is energized by change whilst maintaining focus on key business goals and personal objectives. People Management: Can effectively motivate and run a group of people to achieve the desired result. Innovation: Adopts creativity, innovation and is open to new ideas.

As a product manager in our team, you’ll deliver next-generation personalized experiences in travel. In this role you’ll lead development of the feature roadmap through conducting user research, analyzing the competition, understanding key product metrics as well marketing and supply trends.

You are a creative product manager who will define and drive product development while building features into scalable architecture. You have experience delivering solutions in a fast-paced environment. Your ability to build and manage relationships with is celebrated, and you communicate effectively with everyone. You focus on design experiences that our customers love. You have a bias toward action and can break down problems into steps that drive product development at high speed. You are passionate about delivering differentiated experiences that put customers first.

As Product Analytics Manager you will play a vital role in the future of our white-label solutions. You will be part of the Partner Analytics team, guiding analytical thinking, contributing to the strategic direction, sizing revenue opportunities, and quantifying risks. You will help shape our strategy and understanding of success drivers for our Product, evaluate commercial impact of features, and lead analysis on traffic optimization with detailed understanding of our partners’ business model, hotel and air supply, market trends and the industry. You will work closely with partners across the company including Sales, Technology, Product, Finance and Analytics.

As Enterprise Analytics Manager, you will play a vital role in the future of our large Enterprise partnerships. You will be part of the Partner Analytics team, guiding analytical thinking, influencing the strategic direction, sizing revenue opportunities, and quantifying risks. You will help shape our understanding of success, evaluate commercial performance, and lead analysis on traffic, conversion and revenue drivers with detailed understanding of our partners’ business model, hotel and air supply, market trends and the industry. You will lead cross-functional teams and work closely with stakeholders across the company including Sales, Technology, Product, Finance and Analytics.

You will liaise with a wide variety of partners to understand the needs of the business and develop appropriate comms strategies. You will establish relationships with senior leaders and advise them on engaging with employees through internal comms. You'll help to define the strategic narrative and bring that to life for employees through creative and dynamic comms activities. Working with colleagues and agencies to produce compelling content that achieves a clear goal. Measuring and reporting on the impact of internal comms and making recommendations for change as appropriate.

Identify gaps and reach a successful resolution of problems which result in measurable vulnerability reduction. You'll be a trusted source who demonstrates the value of the adoption of security policies and practices through responsive engagement of the right people at the right time. Within Expedia Risk and Security, you will be entrusted with this single point of contact role that handles the service delivery relationship with the Brands. You will meet with the Expedia Group Brands regularly and provide reports, analysis and steps to support compliance and security posture improvement.