Jobs at Akamai Technologies

The Technical Account Manager II will oversee customer engagements, providing guidance on product use, resolving technical issues, and ensuring satisfaction. Responsibilities include deployment support, performance monitoring, and customer training while building strong relationships to drive success.

Develop automated software tests and system-wide automation infrastructure for distributed systems. Collaborate with developers and QA teams, create tests replicating real-world scenarios, improve testing methodologies, validate requirements and test coverage, and solve large-scale distributed systems problems using coding and related internet technologies.

Develop and deploy automated system tests for distributed systems, improve testing methodologies, validate test plans and cases, and collaborate with developers and QA teams. The role involves software QA, test automation framework development, root cause analysis, functional, stability, integration, and performance testing, plus solving large-scale systems testing challenges using programming and related internet technologies.

Design, develop, test, implement, maintain, and support custom web applications focused on authentication, authorization, and identity products. Build new applications and platform capabilities, improve existing functionality, automate product processes, and contribute to unit, functional, integration, and end-to-end testing. Collaborate on software architecture and development within agile teams while supporting solutions in laboratory and QA environments.

Develop and lead automated testing for software features and major releases on Agile teams. Design object-oriented automation frameworks, automate tests using Python or similar languages, perform white-box, black-box, functional, and performance testing, investigate defects, manage test lab environments, estimate testing efforts, mentor engineers, and report testing status.

As a Site Reliability Engineer II, you'll automate tasks, monitor AI workloads, enhance dashboards, support CI/CD processes, and collaborate with engineering teams on complex issues while participating in on-call rotations.

The Senior Software Engineer will manage Akamai's cloud storage solution, lead system design, development, and support, collaborating with various teams to enhance product offerings.

Drive product vision and strategy for IaaS, leading cross-functional teams, enhancing customer satisfaction, and growing revenue through innovative cloud solutions.

Develop and optimize scalable, low-latency bot threat detection, request risk detection, and fraud prevention products. Responsibilities include implementing features, improving existing functionality, designing architectures, testing and deploying code, troubleshooting complex customer issues with Level 3 Support, and analyzing web and mobile platform data. The role requires performant web API development, knowledge of HTTP and common data formats, and integration of machine learning tools and LLMs.

As a Software Development Engineer in Test II, you'll develop automated tests for routing and switching hardware, improving test efficiency while collaborating with engineering teams.

Manage the full renewal lifecycle for public sector accounts—quoting, negotiating, and closing contracts. Maintain renewal forecasting in CRM, build stakeholder relationships, identify upsell/cross-sell opportunities, monitor engagement to mitigate churn, and collaborate on process improvements.

Monitor cloud systems, identify and troubleshoot incidents, escalate issues, document resolutions, maintain monitoring tools and dashboards, and follow operational runbooks. The role supports Linux-based production environments using Docker, Kubernetes, and Ansible concepts, collaborates with senior engineers to improve reliability, and participates in an out-of-hours on-call rotation.

Serve as a technical partner-facing presales engineer: build trusted partner relationships, enable partners to resell and support Akamai products, support channel sales to grow revenue, create customized sales resources and use cases, present technical solutions, and represent partner needs across product, marketing, services, and support.

The Principal Product Manager will lead product strategy and development for Akamai's Public Sector cloud products, ensuring compliance and collaborating with stakeholders.

Own the cloud network security product roadmap, define strategy and priorities, and drive product-market fit through customer engagement and proof-of-concept conversion. Lead enterprise buyer and field-team relationships, translate customer needs into engineering requirements, manage trade-offs, and shape go-to-market positioning with product marketing. Advocate for cloud investments across data center, Kubernetes, and platform capabilities.

Design, build, and operate scalable infrastructure and CI/CD/IaC systems. Implement observability (monitoring, logging, alerting), automate reliability improvements, mentor engineers, collaborate on incident response, and participate in on-call rotations to maintain Akamai Cloud services.

Design, develop, test, and operate scalable infrastructure and services for Akamai Cloud. Implement and manage Infrastructure-as-Code (Terraform and similar tools), CI/CD, and observability. Automate reliability improvements, mentor engineers, collaborate on incident response and root-cause remediation, and participate in on-call rotations.

Own and grow revenue within existing strategic Financial Services accounts by identifying upsell/cross-sell opportunities, building executive-level relationships, leading integrated account teams, delivering value propositions through meetings and events, and acting as a trusted advisor to ensure customer success and expansion.

Lead design, implementation, automation, and troubleshooting of Akamai's global network infrastructure. Build and maintain scalable BGP routing, data center CLOS fabrics, overlay technologies (VxLAN/EVPN), multi-vendor environments, and automation templates. Drive hardware/platform rollouts, deep-dive analysis, and clear documentation to ensure reliability, scalability, and security.

Sell Akamai's portfolio to new customers in California by building strategic partner/reseller relationships, engaging C-level decision makers, developing a high-volume sales pipeline, coordinating cross-functional resources, and managing contract negotiations to drive adoption and revenue.