Teams at Alaska National Insurance Company

Own the strategy, roadmap, backlog, and delivery of technology-enabled commercial policy management capabilities. Lead an agile squad, translate business priorities into measurable outcomes, and coordinate business, technology, data, operations, UX, and engineering stakeholders. Ensure compliant, scalable, customer-focused solutions across policy administration, underwriting, servicing, renewals, endorsements, billing support, and related lifecycle processes. Drive governance, auditability, adoption, optimization, and continuous improvement while balancing features, technical debt, regulatory mandates, and operational stability.

Supervises the Payroll Services Support team supporting underwriting operations. Oversees daily workflows, quality assurance, performance metrics, workload distribution, training, coaching, and process improvement. Partners with underwriting stakeholders to maintain service, production, customer-service, and quality objectives while improving operational efficiency and ensuring underwriting integrity.

Support development and administration of the companys regulatory compliance program. Research and resolve compliance issues, coordinate license filings, track regulatory inquiries and changes, assist with product/form reviews, support examinations and audits, manage compliance software, prepare reports, and collaborate with internal teams and legal to implement controls and remediation actions.