Jobs at American Express

Manage the full sales cycle in B2B fintech sales, engage finance leaders, drive adoption of AP automation solutions, and maintain a healthy pipeline of opportunities.

The Senior Software Engineer will lead the design and development of an expense management platform, mentoring teams, integrating technologies, and ensuring project milestones are met efficiently.

Drive expansion and cross-selling of American Express B2B payment solutions across strategic existing clients. Build relationships with decision-makers, identify opportunities, manage complex sales pipelines, lead negotiations, and partner with internal SMEs. Oversee supplier management and program implementation while guiding ERP, procurement, and procure-to-pay integrations. Collaborate with commercial teams to improve growth, profitability, client satisfaction, and long-term program success.

Drives expansion and cross-selling of B2B payment solutions across strategic existing customers. Builds relationships with procurement, finance, and treasury stakeholders; identifies opportunities; leads sales strategies, negotiations, and pipeline management; and partners with internal SMEs to design and implement payment programs. Oversees supplier management and discusses ERP, procurement, and procure-to-pay integrations with clients.

Build and operate production-grade agentic AI systems, including orchestration, tool use, structured generation, RAG pipelines, evaluation frameworks, observability, and reliable event-driven services. Lead technical design, establish reliability and rollout standards, evaluate emerging models, and mentor engineers. Collaborate across Product, UX, Data Science, architecture, and engineering teams while shaping shared AI platforms and developer tooling for regulated financial-services environments.

Build and operate production-grade agentic AI services for commercial payments, including orchestration, tool use, structured generation, RAG and embedding pipelines, evaluations, observability, reliability controls, and secure deployment. Collaborate across engineering, product, UX, data science, and architecture teams while contributing to shared AI frameworks and platform tooling. The role requires backend and distributed-systems expertise, strong TypeScript or Go skills, shipped LLM features, and familiarity with event-driven systems.

Lead go-to-market initiatives to drive adoption of U.S. debit capabilities, build partner relationships, provide technical debit expertise, create sustainable processes and documentation, lead cross-functional workgroups, prioritize opportunities to improve cardmember experience, and present strategic recommendations to stakeholders across Amex.

Lead a global Mission Control team monitoring and resolving system failures, direct incident response, implement technical service strategies, improve operational efficiency, drive observability and AI Ops adoption, and mentor senior technical staff to ensure uptime for critical transaction systems.

The role involves providing strategic consultation and developing tailored client solutions in corporate payments, driving client acquisition and retention through collaboration across various teams.

Manage strategic relationships with large global clients, drive growth in payment solutions, and lead complex negotiations and account strategies.

The Vice President of Customer Acquisition Technology will lead the technology strategy for customer acquisition platforms, modernizing them using cloud-native architectures and AI, while partnering with various stakeholders to enhance technological capabilities and operational efficiency.

The Vice President will lead engineering teams for the commercial data platform, drive strategic data initiatives, and collaborate across functions to enhance data reliability and governance.

The Manager of International Account Development will drive growth and retention of global commercial card clients by developing relationships, managing contracts, and collaborating with cross-functional teams to meet customer needs and enhance satisfaction.

Lead enterprise strategy and product management to scale AI-powered voice, chat, email, and conversational experiences. Own roadmap, platform modernization, global deployment, governance, and continuous optimization to increase digital adoption, reduce servicing demand, and deliver measurable business value across servicing operations.

Lead adoption and integration of U.S. debit capabilities by managing processing partner relationships, negotiating contracts, documenting operational processes, and collaborating cross-functionally to drive go-to-market strategy and interoperability across acceptance channels.