Teams at arketa

Own the full expansion sales cycle for Arketa’s existing customers, selling add-on products including Payroll, branded apps, websites, marketing, and phone solutions. Partner with Customer Success to identify opportunities, conduct tailored demos and ROI conversations, exceed upsell quotas, manage HubSpot pipeline forecasting, build sales playbooks, and provide product feedback. The role focuses on inbound expansion opportunities and launching a new product motion.

Own the strategy, process design, metrics, and partner success for Arketa’s embedded payroll offering. Design onboarding, support, escalation, documentation, and handoff processes; track operational performance; support complex partner relationships; manage the payroll provider; coach an Implementation Account Manager and Payroll Specialist; and coordinate with Product, Engineering, Compliance, and Customer Success to improve implementations and support.

The SMB Account Executive will prospect, generate leads, manage sales pipelines, conduct product demonstrations, and own new and expansion deals through close. The role requires meeting sales targets, forecasting accurately, understanding customer needs, coordinating with internal teams, and delivering a strong customer handoff. The ideal candidate has technology or SMB SaaS sales experience, strong outbound prospecting and communication skills, experience exceeding quotas, and familiarity with HubSpot.