Teams at Blossom (blossom.net)

Lead technical support for card operations, troubleshooting authorization, clearing, settlement, disputes, tokenization, and ISO 8583 message flows. Manage escalations, lead Sev-1/Sev-2 incident response, author RCAs, mentor support staff, maintain runbooks, and coordinate fixes with Engineering, Product, Risk, and Network Operations to improve service reliability and meet SLAs.

Lead Blossom's growth marketing end-to-end: build a measurable pipeline to credit unions and adjacent markets, own digital channels (paid, SEO, social, email), manage revenue-operations and analytics (HubSpot, GA4), deploy AI-driven marketing workflows, run content/brand/product marketing, events, PR, and a small marketing team to drive leads and pipeline.

Sell website and CMS solutions to credit union clients by identifying prospects, conducting discovery and demos, preparing proposals, managing the sales pipeline and CRM, collaborating with internal teams for scoping and delivery, and meeting revenue targets while staying current on product and industry trends.