Jobs at Braintrust

Design and build threat detection and response systems across cloud, Kubernetes, CI/CD, identity, endpoint, and agentic environments. Own security telemetry and alert pipelines, improve detections, lead incident response, conduct threat hunting, manage vulnerability response, and develop trustworthy AI agents for alert triage and incident investigation. Participate in on-call rotations, remediation, postmortems, and real-time threat intelligence efforts.

Build and own Braintrust’s billing systems, including usage metering, subscriptions, entitlements, invoices, credits, payments, reconciliation, and observability. Design scalable architectures for usage-based pricing, plan enforcement, account state, and billing workflows. Partner with product, infrastructure, finance, and customer-facing teams while developing internal tools and APIs to investigate anomalies and manage credits. This role requires deep backend expertise and ownership of billing correctness and scale.

Provides customer-facing technical support for hybrid and self-hosted deployments across AWS, Azure, and GCP. Responsibilities include debugging Kubernetes, Terraform, networking, IAM, TLS, performance, database, and reliability issues; leading incident response; contributing backend and infrastructure fixes; building diagnostics and health checks; maintaining documentation; and participating in on-call support.

The Design Engineer will develop the core user experience, work closely with users to understand needs, and implement a design system alongside product and engineering teams.

Seeking a Software Engineer to develop high-performance data processing systems, focusing on system architecture and implementation for AI evaluation platforms.

Develop and maintain open-source SDKs for AI observability, ensuring they are efficient, user-friendly and integrate well with major frameworks and platforms.

The Software Engineer will build developer tools, optimize CI/CD pipelines, manage deployment processes, and enhance supply chain security for AI observability.

As a Software Engineer at Braintrust, you'll develop user-friendly tools, shape UI architecture, and enhance data visualization experiences. Engage directly with users to refine the product.

The Solutions Engineer will partner with the sales team, engage with technical stakeholders, deliver presentations, and enhance company documentation.

As an Enterprise Account Executive, you will prospect and close new business, engage with technical audiences, and drive the sales process from engagement to contract negotiation and renewals.