Teams at CampusWorks, Inc.

Provides Tier 1 technical support to students, faculty, and staff through phone, email, chat, and in-person channels. Troubleshoots hardware, software, account, network, printing, classroom technology, and policy-related issues; creates and manages tickets; prioritizes requests using ITIL standards; escalates complex issues; follows knowledgebase procedures; and contributes to process improvement and reporting.

Assist higher education clients in enhancing HR operations as an HR leader. Responsibilities include oversight of projects, training, and aligning HR processes.

As a Workday Consultant, you will provide consulting services in higher education, collaborate with clients, support compliance and internal controls, and guide system optimization of Workday modules.