Teams at Carnival Corporation

Provide phone and email support for reservations, resolve guest and staff issues, clarify policies, assist management with problem resolution, share best practices, back up Reservation Sales Agents, and stay current on policies and promotions to ensure excellent guest experiences.

The Manager, Deployment & Itinerary Planning will design, analyze, and manage ship itineraries, focusing on profitability, safety, and operational efficiency, while collaborating across teams and managing communications.

Lead the business-side AI Operations function to translate enterprise AI into adopted, measurable, and sustainable business practices. Build operating models, readiness frameworks, launch and hypercare plans, sustainment processes, and team capabilities. Partner with IT, AI Innovation, product, and business stakeholders to drive adoption, change management, KPI tracking, and continuous improvement across the organization.