Jobs at CCL Industries

Manage cruise pricing and inventory controls to maximize net revenue and occupancy. Analyze booking curves, inventory trends, competitive pricing, promotional activity, yields, and revenue performance. Lead pricing meetings, audit pricing actions in reservation and yield-management systems, prepare status reports, and support revenue recognition and reporting efficiencies. Maintain databases and provide analytical documentation for internal and external auditors.

Manages talent and performance processes for Deck and Technical seafarers across Holland America Line and Seabourn vessels. Oversees promotion eligibility, succession planning, appraisals, development records, workforce dashboards, and talent analytics. Maintains job descriptions, career paths, and organization charts while ensuring alignment with CBAs, maritime regulations, and competency frameworks. Partners with ship leadership and cross-functional shoreside teams to improve progression, reporting, compliance, and seafarer experience.

Manages physical and digital signage projects across cruise ships, land properties, and dry docks. Coordinates internal stakeholders and vendors, oversees budgets, procurement, artwork quality, regulatory and accessibility compliance, documentation, scheduling, installations, and inventory. Supports wayfinding and branded guest experiences while improving signage ordering systems and maintaining clear project communications.

Analyzes maritime HR, payroll, training, compensation, workforce, and work-rest data to produce dashboards, forecasts, compliance insights, and recommendations. Maintains data models and quality controls, reviews seafarer workload and rest-hour compliance, supports workforce planning and reporting, and automates processes using Power BI, Power Automate, SharePoint, and AI tools. Collaborates with maritime HR, operations, compliance, IT, and system teams while protecting confidential employee information.

Leads Seabourn’s web experience strategy across discovery, booking, and pre-cruise journeys. Oversees content strategy, storytelling, SEO, digital merchandising, conversion optimization, analytics, experimentation, governance, publishing quality, and process improvement. Partners with Marketing, Product, Technology, Analytics, Revenue Management, Creative, and agencies to improve engagement and booking performance. Manages and develops web professionals, establishes operational standards, and advises senior stakeholders on digital experience priorities and platform capabilities.

Leads fleet-wide onboard marketing, guest communications, brand standards, and revenue-supporting initiatives across Holland America Line vessels. Oversees onboard marketing teams, workforce planning, cross-functional alignment, campaign execution, performance measurement, and continuous improvement. Uses guest feedback, business data, and market trends to improve engagement, communication effectiveness, guest experience, and commercial results across shipboard and shoreside operations.

Leads DevOps and platform engineering strategy, managing a small team while building Infrastructure as Code, CI/CD pipelines, Kubernetes and cloud automation. Establishes secure, compliant, repeatable deployment standards; improves monitoring, reliability, disaster recovery, and high availability; supports platform escalations; partners with managed services providers; and trains engineering and operations teams on DevOps practices.

The HR Business Partner advises leaders on people strategies, organizational effectiveness, workforce planning, talent management, succession, employee relations, performance management, and change initiatives. The role coaches leaders, supports HR programs, ensures employment compliance, uses workforce data for decision-making, and partners with HR centers of excellence to strengthen engagement, leadership capability, and organizational performance.

Design and steward a Snowflake-first enterprise data architecture: define canonical data models, ingestion/CDC/ETL and API patterns, enforce governance/security, optimize cost/performance, and enable analytics, Customer 360, marketing activation and AI/ML across data engineering teams.