Teams at Celigo

Leads Celigo’s global customer support organization, owning support outcomes, customer adoption, platform value, and retention signals. Builds AI-assisted workflows, self-service automation, and knowledge programs; establishes impact-focused metrics; develops distributed teams; manages budgets; and partners with Product, Engineering, Sales, Customer Success, and Professional Services to drive systemic improvements and customer success.

Designs cloud-based integration and automation solutions using Celigo’s iPaaS platform. Leads customer and partner scoping sessions, translates business needs into technical architectures, writes requirements and design documents, and supports sales and implementation teams. Provides business process assessments, integration roadmaps, reusable solution designs, and consulting expertise across CRM, ERP, eCommerce, SaaS, and legacy systems. Acts as the customer advocate while helping shape product and delivery strategies.

Leads Celigo’s full-funnel demand generation engine across digital campaigns, content, thought leadership, webinars, brand amplification, and SDR operations. Owns marketing-sourced and influenced pipeline, attribution, funnel reporting, paid media ROI, account-based programs, and inbound-to-SDR handoffs. Manages SDR performance and AI SDR tools while partnering with Sales, RevOps, Product Marketing, and executive leadership to drive measurable pipeline growth.