Teams at Chartbeat

The Solutions Consultant serves as a Tubular platform expert, leading prospect demonstrations, trials, technical evaluations, and API opportunity scoping. The role translates customer needs and KPIs into value propositions, supports sales and customer success, presents to technical and executive audiences, and collaborates with Product, Engineering, Marketing, and Customer Success. Responsibilities also include tracking demo metrics, preparing technical documentation, managing multiple opportunities, and applying AI-assisted workflows.

Lead client implementation projects for the AdBook+ platform, translating business requirements into scalable configurations and workflows. Responsibilities include discovery, testing, training, go-live support, troubleshooting, documentation, and project delivery. Collaborate with Product, Engineering, Sales, and Client Success teams to resolve issues, improve implementation processes, and provide technical guidance to clients and internal stakeholders.

Own product vision and strategy for Lineup and FatTail order management systems. Lead roadmap development, customer and prospect engagement, commercial product support, platform integration across Chartbeat brands, and product team growth. Partner with sales, customer success, engineering, design, marketing, and executives to drive differentiation, adoption, retention, and revenue. Represent product strategy to customers, prospects, executives, and the Board while developing AI-enabled product capabilities.