Teams at CharterUP

Provide remote customer support via phone and email, monitor live trips, resolve and escalate issues, document interactions in Sprinklr, coordinate with internal teams, and support continuous improvement and training efforts. Must work flexible nights and weekends.

Manage high-volume inbound and outbound leads to close new customers and expand recurring business. Own a book of business, generate accurate quotes using CharterUP tools, meet conversion and revenue targets, execute disciplined outreach and objection handling, maintain CRM records, and collaborate on performance improvements.

High-volume inbound/outbound sales role responsible for closing new customers, expanding recurring accounts, and managing a mini-portfolio. Use Salesforce, Outreach, and proprietary tools to create accurate quotes, hit conversion and revenue metrics, execute disciplined call patterns, handle objections, and drive repeat bookings while maintaining precise CRM documentation.