Chewy

HQ
Boston
Total Offices: 5
17,800 Total Employees
Year Founded: 2011
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Chewy Offices

Chewy is headquartered in Boston and has 5 office locations.

Hybrid Workplace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified

U.S. Office Locations

HQ Boston HQ Plantation Bellevue Dallas Minneapolis
HQ

Boston

Located in the Fort Point neighborhood, home to many of Boston's hip and upcoming restaurants along with emerging technology companies.

HQ

Plantation

7700 West Sunrise Blvd., Plantation, FL, United States, 33322

Bellevue

1110 112th Ave NE, Bellevue, WA, United States, 98004

Dallas

1950 N Stemmons Fwy, Dallas, TX, United States, 75207

Minneapolis

150 S 5th St, Minneapolis, MN, United States, 55402

Recently posted jobs

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Chewy

Senior Customer Service Program Manager

20 Hours AgoSaved
Hybrid
Bellevue, WA, USA
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Leads cross-functional Voice of Customer initiatives, partnering with senior leaders, engineering, operations, product, and analytics teams. Owns program prioritization, roadmaps, KPIs, business reviews, process improvements, launch readiness, reporting, and scalable inspection mechanisms. Uses data, statistical analysis, and operational insights to identify bottlenecks, drive decisions, improve customer and team member experiences, and deliver large-scale initiatives through influence and rigorous execution.
Chewy Logo
Chewy

Manager, CS Analytics III

2 Days AgoSaved
Hybrid
Bellevue, WA, USA
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Leads analytics for Chewy’s Voice of Customer organization by integrating customer, operational, survey, sentiment, and behavioral data. Builds dashboards, measurement frameworks, alerts, governance standards, and self-service analytics. Identifies customer friction, risks, root causes, and business impacts; conducts forecasting, experimentation, segmentation, and regression analyses. Develops executive-ready recommendations, partners with senior stakeholders, monitors customer-impacting events, and coaches analysts and cross-functional teams.
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Leads Chewy’s executive talent lifecycle, including executive onboarding, development, coaching, succession planning, readiness assessment, and executive experience design. Partners with HR, recruiting, compensation, communications, and business leaders to create personalized leadership programs, improve executive integration, strengthen succession pipelines, and measure program effectiveness. The role also establishes governance, tools, playbooks, and operating rhythms to support executive growth and enterprise leadership capability.
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