Teams at Coastal Financial Corporation

Perform testing, research, review and analysis for CCBX operations; support new account opening and maintenance; customize and validate test scripts; investigate and resolve escalations; monitor file movements; prepare standard entries and dashboards; support projects and initiatives; ensure compliance with banking regulations (BSA, OFAC, Regulation E, UDAAP) and recommend process improvements.

Lead development and oversight of the bank's Compliance Management System. Drive policy creation, regulatory exam management, metrics and MIS reporting, technology initiatives, remediation of gaps from audits/exams, stakeholder reporting, and manage regulator and internal audit requests to ensure deposit, lending, privacy, and consumer compliance.

Oversee the bank's complaints compliance program: review and approve complaint responses, liaise with regulators, open and document cases in a GRC tool, perform root cause and trend analysis, produce regulatory reporting, develop processes and job aids, coach analysts, and support compliance projects and audits.