Teams at Connexus Credit Union

Contact members to collect on charged-off accounts via phone, mail, and electronic communications. Process agreements, disputes, and cease-and-desist requests. Perform skip tracing, maintain detailed account records, coordinate with collection agencies and attorneys, prepare reports, and recommend payment plans or legal actions while ensuring regulatory compliance and professional member service.

Design, build, and maintain Data Vault 2.0 data warehouse and Power BI solutions. Develop ETL pipelines, data models, reusable datasets, and data governance. Perform profiling, cleansing, migrations, and collaborate with infrastructure teams to optimize data delivery, automation, and reporting.

Interview and guide members through consumer loan applications, analyze credit and income, underwrite and approve loans up to $30,000, evaluate collateral using valuation tools, ensure regulatory compliance, cross-sell ancillary products, maintain high file accuracy, and provide proactive member communications and loan status updates.