What It's Like to Work at Cox Enterprises

What unique benefits and opportunities does Cox Enterprises offer that smaller companies might not be able to provide?

Working for a large employer like Cox really allows employees to connect with a diverse range of colleagues and professionals across different divisions, functions and locations, since large companies usually have a broad footprint. At Cox, we have everything, from employee resource groups to informal networking opportunities. Usually, only large companies have enough employees to support this type of dynamic and these large social networking and career development initiatives.
 

How does Cox Enterprises support employee growth and career advancement? 

Cox invests in our people, and it is beyond anything I’ve ever seen with large companies. We have extensive training programs, a catalog of curated instructor-led and virtual learning offerings, free access to things like LinkedIn Learning and developmental assessments such as Glint 360s — all of which are available to anyone at the company. We also have multiple mentorship opportunities via enterprisewide mentoring and intern mentoring. Cox offers so many pathways for development and advancement.

We are unique in that we focus on and democratize development for all. By that, I mean if you want to learn and build skills, there aren’t any barriers at Cox. So, there are avenues and ways in which you can upskill yourself or your team. We also have unique programs, like Cox Gigs, which was created to support career advancement and business success. These are project-based assignments you can do on the side. You get to flex your skills, network, contribute to another part of the company and ultimately progress in your career.

How does Cox Enterprises ensure work-life balance and employee well-being, given its large size and resources?

Many large companies offer competitive benefits, like health insurance and retirement plans. What I think is unique to Cox is that, in addition to these foundational benefits, we also have flexible PTO and other perks, like pet care coverage and tuition reimbursement.

We also have a hybrid model of work. We are in the office when it makes sense, contributing to everyone’s success and encouraging collaboration, and we work elsewhere when we have heads-down work. What I love about Cox is that, whatever makes sense in your ways of working, go ahead and do what’s best for your own mental health, team health and organizational health.

What first attracted you to Cox Enterprises? When did you know it was the right place for you and your career?

Coming from India and with limited knowledge of corporate America, I learned about Cox through a career fair at the University of Georgia while I was getting my master’s in computer science. Cox stood out from other top-tier employers because of the engaging conversations I had with the campus recruiters. Their passion for the company was contagious, and I immediately applied for internship roles through the Handshake portal. To my surprise, I heard back within a week — a rarity for large corporations. 

I knew this was the right place for me during the interview process. The conversations felt dynamic and the energy in the room (or on screen, thanks to remote interviews) was infectious, and it was clear I’d be working with people who valued collaboration and creativity. 

Fast forward to my first day, I vividly remember waiting to get my Cox badge alongside 100-plus interns. Every employee who passed greeted us with genuine enthusiasm, making me feel like I already belonged here with them. That warmth and sense of excitement have stayed with me throughout my journey here, reaffirming that Cox is the perfect place for my personal and professional growth.

Share one exciting challenge or project you are working on right now. What impact will this have on the business?

I’m excited to be working on enhancing the capabilities of one of Cox’s conversational chatbots, Oliver. Using cutting-edge software engineering, cloud and generative AI technologies, we’re making Oliver a smarter, more efficient assistant. Oliver helps Cox Communications’ customers with everything from viewing and paying bills to ordering equipment, checking network outages and more. 

We’re focused on expanding Oliver’s intelligence to handle a wider range of queries and tailor interactions around common FAQs. This evolution enhances user experience with personalized, comprehensive support while driving business value through increased customer satisfaction, reduced costs and streamlined service. By advancing the chatbot’s capabilities, we’re setting new standards in AI-driven customer engagement.

If your company culture was a car, what would it be, and why?  

What an interesting question! If our company culture were a car, it’d totally be a Volvo or Tesla — sleek, stylish and packed with good vibes! 

Think of it like cruising in a car that wraps you in comfort and delivers a blend of luxury and innovation. Much like Volvo’s dedication to safety and care, our culture ensures every employee feels supported, heard and appreciated. Now add a touch of Tesla’s forward-thinking energy and groundbreaking technology, and you’ve got us — always innovating, pushing boundaries and embracing challenges, all while staying true to who we are. 

Whether you’re behind the wheel of a smooth Volvo or a speedy Tesla, our culture is all about that easygoing, “we’ve got your back” feeling — driving success and having fun along the way. Buckle up, it’s going to be an exciting ride!