Customer.io

HQ
Portland
Total Offices: 2
263 Total Employees
Year Founded: 2012

Customer.io Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers supplemental life insurance

Offers life insurance

Offers company equity

Offers employee discounts

Offers dental insurance

Offers health insurance

Offers Health Savings Account (HSA)

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers generous parental leave

Career Growth + Development

Provides customized development tracks

Company Culture

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Provides a mobile phone discount

Work-Life Balance + Wellbeing

Offers generous PTO

Provides paid sick days

Provides paid holidays

Offers sabbatical leave

Offers an Employee Assistance Program (EAP)

Offers gym membership

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United States
Marketing Tech • Mobile • Software
The Director of Engineering will lead the development of a new billing platform by setting vision, building a team, and driving execution while enhancing AI-first operational practices.
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The Senior Software Engineer will design and build fullstack features using Go, React, and Ember, ensuring optimal customer experiences and system scalability while mentoring peers and driving projects.
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Marketing Tech • Mobile • Software
Contract analyst will evaluate commercial, open-source, and on‑prem AI model options and build a repeatable framework to assess cost, capability, and security tradeoffs. Primary work includes building and maintaining AI cost models, validating approaches to control AI spend, tracking vendor renewals, and supporting smaller vendor evaluations (SMS/messaging compliance and pricing). Requires independent execution and clear communication with technical and finance stakeholders.