Jobs at DAT Freight & Analytics

Own buyout agreement execution, pricing and promotional exceptions, and HubSpot sales workflows. Coordinate across Operations, Sales, and RevOps; maintain accurate CRM records; review aging and pricing reports; support retention efforts; and ensure processes, documentation, and follow-ups remain accurate and timely.

Own the strategy, roadmap, and delivery of DAT’s TMS integrations and public and partner-facing APIs. Define integration priorities, modernize legacy SOAP and FTP connectivity, establish API governance and monetization models, manage vendor relationships, coordinate cross-functional dependencies, and build the business case for reliable, scalable integration infrastructure.

Manages customer experience operations for fintech products, leading onshore and offshore support teams, performance metrics, vendor relationships, workforce planning, collections workflows, escalations, automation, and AI initiatives. Partners with Product, Engineering, Operations, Risk, Finance, and Data to improve carrier support, operational efficiency, and product launches. The role is hybrid in Seattle and requires three days onsite weekly.

Lead product development for DAT’s freight analytics and intelligence platform. Represent shippers, brokers, and carriers in product decisions; conduct customer and market research; manage analytics and pricing features from discovery through launch; collaborate cross-functionally; lead product rollouts; and monitor product health, engagement, and customer outcomes.

Lead the Fintech Platform engineering team building and scaling a reliable ledger, fintech products, banking and lender integrations, and financial systems for trucking businesses. Coach and develop engineers, establish accountability, guide speed-versus-quality tradeoffs, and promote engineering excellence. The role requires expertise in payments, systems of record, cloud platforms, and data systems, with preferred experience in double-entry accounting, asset-based lending, marketplaces, and banking integrations.

Develop and operate business intelligence and AI-agent solutions for strategic decision-making. Own KPIs, dashboards, reports, data models, and ad hoc analyses; translate ambiguous business questions into recommendations; identify automation opportunities; validate data quality; and monitor and improve deployed agents. Partner with leadership and cross-functional teams across Operations, Finance, Product, Marketing, and Data Engineering while documenting capabilities and enabling responsible adoption.

Leads DAT’s acquisition marketing channels, including paid media, lifecycle and email, affiliate, influencer, advocacy, and social. Manages the paid media agency, budgets, performance reporting, channel standards, testing, and quality assurance. Coaches a multi-channel marketing team, supports hiring, partners on measurement and attribution, and coordinates vendor invoices with Finance and Marketing Operations.

Leads brand identity, creative direction, and campaign production across DAT’s multi-brand portfolio. Oversees brand refresh implementation, design system governance, creative operations, quality standards, agency coordination, and marketing capacity planning. The role manages the in-house creative function and partners with content and governance teams to maintain visual standards and asset libraries. Requires extensive brand and campaign creative experience, leadership experience, a strong portfolio, and proficiency with Figma and Adobe Creative Cloud tools.

Own the end-to-end transaction lifecycle for a fintech platform: process and verify invoices, resolve post-funding exceptions, reconcile payments, monitor outstanding balances, manage alert-based workflows, maintain audit-ready records, partner with risk and service teams, and contribute to process improvements.

Lead 1–2 engineering teams to deliver and maintain Broker Tech systems end-to-end. Run sprint planning, backlog refinement, and forecasting; manage FTEs and contractors (hiring, 1:1s, reviews, growth plans); guide architecture and cross-team dependencies; uphold engineering standards; partner with Product to translate roadmap into shipped work; remove impediments and share knowledge to avoid single points of failure.

Serve as first point of contact via phone, email, and chat; troubleshoot and resolve customer issues, escalate complex problems, maintain strong product knowledge, collect feedback, and collaborate with cross-functional teams to improve customer experience.

Lead design, development, and delivery of large-scale, high-throughput backend services using Node.js/TypeScript. Drive architecture on AWS (EKS, MSK, S3), champion best practices (CI/CD, IaC, testing), mentor engineers, manage incidents and root-cause analysis, and collaborate with product and operations to deliver reliable, observable microservice-based systems.

Lead a software engineering team to deliver scalable, high-availability freight marketplace features. Drive technical strategy, operational excellence (code reviews, automated testing, CI/CD), mentor engineers, collaborate with Product/UX/Data Science, and occasionally dive into code to unblock teams or resolve production incidents.

Design, architect, and implement enterprise Salesforce solutions integrated with ERP/CPQ and other systems. Lead development, integrations, DevOps/CI-CD, testing, data governance, and mentor engineers while ensuring secure, scalable, and documented implementations.