Jobs at Delta Dental Insurance Company

Manages key customer and broker accounts to achieve revenue, retention, renewal, and upsell goals. Develops renewal strategies, rate recommendations, and long-term growth pipelines; leads deal strategy, presentations, and business reviews. Serves as the primary customer contact, coordinates internal service delivery, resolves concerns, and identifies opportunities to expand services. Requires employee benefits expertise, analytical and consultative selling skills, travel, Salesforce proficiency, a driver’s license, and a state life and health producer license.

Conducts advanced vulnerability research across applications, APIs, cloud infrastructure, AI-enabled systems, and compiled software. Responsibilities include source-code review, binary analysis, exploitation, dynamic testing, threat modeling, cloud security assessment, adversary emulation, fuzzing, and custom security-tool development. The role produces remediation guidance, technical reports, executive communications, testing methodologies, and research into offensive security techniques.

Leads complex, cross-functional Payment Integrity programs from strategy through execution. Develops plans, roadmaps, milestones, reporting, and executive communications; manages risks, dependencies, stakeholders, and decision points. Coordinates data, analytics, technology, vendor, and emerging AI initiatives using Agile planning practices. Drives accountability, continuous improvement, and successful delivery across teams without direct authority.

Leads cyber risk assurance strategy and multidisciplinary teams responsible for control monitoring, testing, evidence management, issue remediation, audit support, regulatory readiness, and assurance automation. The role advances continuous, AI-enabled assurance by translating regulatory and cybersecurity requirements into measurable outcomes, maintaining assurance frameworks, evaluating control effectiveness, managing concurrent activities, and reporting metrics to support executive risk decisions.

Leads enterprise data program planning and execution, including multi-year roadmaps, Agile theme planning, cross-domain alignment, communications, prioritization, sprint oversight, KPI tracking, intake management, and enterprise data initiatives. Partners with analytics teams, Scrum Masters, stakeholders, and leadership to manage dependencies, risks, milestones, and project outcomes while supporting data governance and performance measurement.

Leads the strategy, design, administration, compliance, budgeting, and evaluation of employee health, welfare, wellbeing, leave, and related benefits programs. Manages benefits professionals, vendors, brokers, systems, enrollment processes, communications, legal filings, and service levels. Partners with Finance, Legal, ERISA counsel, and Total Rewards leadership to control costs, meet regulatory requirements, improve employee experience, and align programs with organizational needs.

Supports employment attorneys on complex labor, benefits, and human resources legal matters. Conducts legal research, monitors legislation, supports litigation and agency filings, coordinates outside counsel, manages legal tracking systems and document production, drafts employment documents and policies, and collaborates with HR on employee relations inquiries. Provides analysis, recommendations, project management, and process improvements while maintaining confidentiality and independently handling routine legal tasks.

Leads the enterprise Third-Party Risk Management program, including governance, strategy, risk methodologies, regulatory readiness, executive reporting, and oversight of high-risk vendor assessments. Manages a team of risk professionals and partners with Enterprise Risk, Procurement, Information Security, Privacy, Legal, Compliance, Audit, Finance, and business leaders. Advises executives on vendor risk exposure, establishes KRIs and Board-level metrics, oversees remediation and risk acceptance, and guides third-party risk technology investments.

Own the enterprise RSA Archer GRC platform, including architecture, configuration, administration, integrations, workflows, security models, reporting, and continuous improvement. Lead automation of risk, audit, compliance, privacy, vendor risk, and policy processes. Partner with business stakeholders, vendors, and technical teams to deliver scalable solutions, support audits and regulatory exams, guide modernization, troubleshoot complex issues, and provide executive-level reporting and strategic platform leadership.

Supports attorneys and business partners on complex legal matters involving insurance, healthcare, technology, AI, privacy, and operations. Conducts legal research, contract review, legislative monitoring, case management, document production, and knowledge management. Coordinates with outside counsel, analyzes legal requirements, recommends risk-mitigation strategies, manages legal projects, and improves legal processes while providing status updates and escalation support.

Leads governance and oversight for high-risk third-party relationships, improving vendor risk assessments, methodologies, quality assurance, reporting, issue remediation, and regulatory compliance. Provides independent risk challenge, develops executive dashboards and KRIs, mentors analysts, enhances workflows and automation, and partners across risk, procurement, security, privacy, legal, compliance, audit, and business teams.

Manages high-value national accounts by developing strategic account plans, advising clients and brokers, leading renewals and upsells, analyzing performance data, and driving retention and revenue growth. The role builds executive relationships, coordinates internal service delivery, monitors financial and satisfaction metrics, manages project activities, and communicates strategic recommendations. Travel may reach 75%, including overnight travel, with required insurance licensing and driving credentials.

The Account Insight Manager delivers end-to-end analytics, reporting, dashboards, and data-driven insights supporting client renewals, retention, and upsell opportunities. Responsibilities include data extraction and validation, metric definition, trend and utilization analysis, report automation, executive presentations, CRM updates, cross-functional coordination, and client support. The role partners with a Consulting Account Manager, manages deadlines and risks, monitors performance guarantees, and performs administrative and data-entry duties. Travel may be required up to 25%.

Supports and administers Oracle EPM Cloud, Hyperion, and other FP&A applications, databases, reports, and integrations. Maintains system performance, data integrity, security, and availability; troubleshoots issues and supports users. Develops requirements, data mappings, documentation, test cases, and upgrade implementations. Partners with finance, technology teams, vendors, and stakeholders on projects involving planning, forecasting, reporting, cost allocation, automation, and innovative enterprise application technologies.