Jobs at DigiCert

Build and deploy production AI solutions for business functions, including agents, integrations, automated workflows, and AI-native tools. Embed with users to understand workflows, own architecture decisions, write and support production code, improve reliability, and establish security, identity, observability, and evaluation foundations. Measure business impact through efficiency and cost improvements, and train operators to sustain solutions. The role requires strong software engineering, production LLM experience, enterprise integration skills, and effective communication with technical and non-technical stakeholders.

Leads global technical enablement strategy for Solutions Engineering, Professional Services, partners, and customers. Builds onboarding, continuous learning, certification, workshops, demos, labs, and self-service content. Manages technical trainers and program managers, partners cross-functionally on product launches, and operates enablement systems including intake, registration, and knowledge hubs. Establishes KPIs covering ramp time, certification, productivity, competency, and customer outcomes. Applies AI to improve enablement productivity and requires strong understanding of technical products, security, APIs, cloud infrastructure, and architecture.

Leads a DevOps engineering team responsible for designing, operating, and scaling globally distributed DNS infrastructure. Oversees infrastructure automation, reliability engineering, observability, security, compliance, incident management, and multi-region deployments across cloud, bare-metal, and hybrid environments. Establishes SLOs, improves operational efficiency, supports DDoS resilience and DNS security, and partners with engineering, product, security, and executive stakeholders on infrastructure strategy and business growth.

Senior DevOps Engineer responsible for infrastructure automation, monitoring, reliability, secure Linux administration, CI/CD, infrastructure as code, cloud and networking strategy, and zero-touch provisioning. The role includes incident response, capacity planning, observability, documentation, on-call support, technical leadership, mentoring, and researching technologies across cloud, virtualization, and hardware platforms.

Leads technical discovery, solution design, demonstrations, proof-of-concepts, architecture documentation, and RFP responses throughout the sales cycle. Partners with customers, account executives, customer success, product, and engineering teams to translate business and technical requirements into tailored solutions involving PKI, cloud platforms, cybersecurity, integrations, and automation. Acts as a trusted technical advisor and supports new business development across assigned accounts, with approximately 20–25% travel.

Build and operate full-stack certificate management, security, monitoring, and vulnerability products. Develop TypeScript APIs and React frontends, design MySQL schemas, manage AWS workers and Kubernetes infrastructure, maintain legacy .NET and Python services, integrate partner APIs, improve CI/CD and observability, participate in on-call support, and develop AI-assisted features. The role includes code reviews, testing, incident resolution, technical documentation, and mentoring engineers.

Develop and close enterprise sales opportunities across assigned accounts. Prospect new business, build relationships with C-suite stakeholders, articulate solution value, manage pipelines and forecasts in Salesforce, negotiate subscription agreements, coordinate pre- and post-sales resources, and serve as a trusted advisor. The role focuses on consultative, multi-year software and security solution sales while maintaining strong knowledge of DigiCert products and the broader security industry.

Develops and closes enterprise software opportunities across assigned accounts. Responsibilities include prospecting, building relationships with enterprise stakeholders and C-suite executives, articulating solution value, managing sales cycles, forecasting, negotiating agreements, coordinating pre- and post-sales resources, and maintaining Salesforce records. The role requires consultative selling of multi-year, subscription-based services and strong knowledge of data analytics and competing products.