Teams at Direct Connect Group (DCG) LLC

Leads creative agency projects from setup through delivery, managing scopes, timelines, budgets, schedules, risks, quality control, vendors, and client communications. Partners with account, strategy, creative, and technical teams, oversees campaign deliverables and post-production, and mentors other project managers.

Manage enterprise client accounts as the primary liaison, coordinating fulfillment, inventory, reporting, database updates, order processing, technology solutions, billing information, and client business reviews. Partner with internal operations, IT, accounting, and production teams to launch programs, resolve issues, monitor service levels, and improve client satisfaction. The role requires at least three years of account management experience, strong communication and organizational skills, and possible Public Trust clearance.

Drive new business and manage client accounts for DCG ONE's print and fulfillment services. Develop strategic sales plans, deliver presentations, close deals, oversee program implementation, track projects, resolve client/vendor issues, and maintain professional communications across teams.