Teams at DISA Global Solutions

Reviews and follows up on documentation related to positive drug test results, contacts healthcare providers to verify medications and records, evaluates information for consistency, updates MRO systems, releases verified negative results, escalates discrepancies, and maintains confidentiality while providing responsive service.

Serves as the primary liaison for premier accounts, delivering proactive support, resolving complex issues, managing SLAs, conducting client training, providing specialized reporting, and supporting strategic account initiatives. Builds trusted customer relationships, documents interactions in CRM systems, collaborates with internal teams, and mentors junior client service staff.

Leads strategic business development and market-entry growth across data centers, hyperscale, colocation, AI infrastructure, and adjacent sectors. Generates and closes enterprise opportunities, builds executive relationships, leads consultative sales cycles, and develops revenue strategies. Partners with cross-functional teams to align capabilities, improve organizational readiness, establish scalable sales processes, and expand market presence. Serves as an internal industry expert while monitoring pipeline, revenue performance, and growth objectives.