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Become an expert and evangelist for how text messaging can transform businesses.  Lead cross-functional teams of UX, Design, Analytics, Customer success, Marketing to deliver features from conception to launch. A/B test everything (including our own instincts and assumptions). Build iteratively, and ship quickly - it keeps us humble. Be hands on, analyze customer and competitive data, and write product specifications with a clear.hypothesis and measurable success metrics - it keeps us grounded. Be responsible for communicating all aspects of your product to the entire company.

We want you to translate complex requirements into concrete designs. Requirements won’t always be locked down or well documented, but you will see this as an opportunity to add the user perspective and shape the experience from an early stage. You will partner with product teams to help visualize and form product capabilities and will often surprise the team with new approaches. The window to deeply influence the product can be fleeting. You’ll rapidly build and iterate on process flows, high-level wireframes, and high and low fidelity prototypes. And you’ll test designs with discount usability techniques (RITE, heuristic analysis, cognitive walkthroughs, etc.). Then, as developers develop, you will stay close to keep the design true, tune your ideas, and ship winning features.

SkyKick is currently in search of a self-motivated, passionate and experienced Operations Program Manager to join our team. In this role, you will be implementing operational strategies for our growing sales and service organizations. You will drive cross-company programs to develop and optimize integrated processes, solutions and systems to support a rapidly growing business on a global scale. This role is key to link business strategies, technology developments and field processes to create sustainable solutions.

As a Senior Accountant, you will work under the direction of the Director of Financial Reporting and perform accounting staff functions. This is position will exercise a high level of independence, accountability, teamwork, good judgement and attention to detail. You are a strong communicator with exceptional technical strength that can provide proactive guidance. You have a strong background in generally accepted accounting principles and internal controls. As you progress, opportunities to take on additional responsibilities exist.

You are a self-motivated accountant who contributes to the accounting policies, procedures, processes related to the revenue cycles for Apptio, Inc. This position will allow you to quickly grow into a position of business partner where you will be looked upon for guidance from an accounting and operational standpoints. You have knowledge of U.S. GAAP and experience with revenue accounting operations, reporting, systems, and controls. You will report to the Senior Revenue Manager and interact with other accounting groups, finance, sales operations, sales finance, sales, marketing, and legal teams. 

Join a highly reputable, high growth and well-funded CLM SaaS start-up as we grow our Professional Services Division! The Functional Consultant will be the primary contact for our customer on all functional requirements and be the subject matter expert on Icertis ICM and CLM domain. This is an opportunity to learn the product ( ICM) and implementation methodology. The primary goal is to earn the customer's respect and understanding of Icertis solution and ensuring their satisfaction by helping them with design choices that can be supported by the latest release of the product. The Functional Consultant can be based in our Edison, NJ or Bellevue, WA office with a globally distributed team and must be able to travel approximately 50% across the USA. 

Nintex changes how work gets done through process management and automation. Since 2006, we have helped customers and partners worldwide accelerate business results by digitally transforming businesses via process management and automation – thereby improving productivity. Does influencing executives and senior leaders to drive company and product strategy to energize you? In this unique Product Management role your contribution will directly

We're looking for a top-notch business systems analyst to bring in their ideas and experience to help us continue our rapid growth. You will perform detailed business requirements gathering and analysis, prepare documentation, operational activities in multiple Zipwhip applications (internal & external), and testing activities. This truly cross-functional position will support Product, Engineering, Sales, Support, Customer Success, Marketing, and Finance teams in meeting objectives, creating and maintaining deliverables, ad hoc data analysis, understanding data, and testing support.

Are creative at heart and wake up in the middle of the night thinking about how to make an impact on employees. Are comfortable pitching your ideas and strategies to a wide range of stakeholders at Apptio, including our leadership team. Are a strong communicator and can maintain and execute a content calendar, focused on core themes of our employer brand-based personas of the people we hire. Have the ability to multi-task on many initiatives tied to our employer brand, including channel strategy, social media, and the latest talent acquisition technologies. You will tie all of these tools and channels together with our employer brand. You have experience working with key multiple teams, including human resources, communications, marketing and digital. Are an outstanding program manager who can provide engagement data to leaders, managers and influencers across Apptio and help drive the future of our culture.

As the Product Marketing Manager for Cloud at ExtraHop, you will be a contributing member of ExtraHop’s cloud business and marketing activities. We’re looking for someone who want to build the next big business at for ExtraHop, isn’t afraid of a highly visible role, and can establish ExtraHop as a leader within the cloud market. This position requires a understanding of the Cloud, IaaS, SaaS, PaaS, and analytics. The ideal candidate will be able to understand market needs, work with customers, sales, product management and other stakeholders to develop and clearly articulate the unique value that ExtraHop provides and clearly articulate market need to the company. This encompasses product positioning, messaging, product strategy, collateral creation, and execution of product marketing programs.

Experience with multiple: AWS, Postgres, Redshift, Airflow, Python, Terraform, Ansible, Network Security Best Practices, Gitlab. Ability to write production-quality code utilizing knowledge of data structures and algorithms with Python or related programming languages. Understanding of network protocols including IP, TCP, UDP, DNS, and HTTP. Knowledge of building scalable and high-performance systems. Understanding of various product-development life cycles. Versatility and willingness to learn new technologies on the job. Bachelor’s degree or equivalent experience in computer science, engineering, and mathematics/statistics or other quantitative fields.

Who are you? You are a high-energy self-starter with a real passion for product ownership — engaging customers and prospects, distilling requirements, and getting uncommonly good software capabilities into customers' hands. Sound like you? If you have these skills and you're motivated to join a high-performing team in a business poised for growth… let’s talk! Who are we? Do you want to work with an excellent team? We are a passionate product team

A Business Development Manager at Chef works with key partner relationships spanning technology, consulting, and reseller partners to broaden the Chef ecosystem. In this role, you’ll work with Microsoft and our mutual partners to drive the business for Chef’s offerings. You do this by being great at devising Go-to-market strategies and driving effective co-sell motions between Microsoft and the Chef customer-facing teams.

Zipwhip is looking for a full-time, three-month content marketing intern to work closely with the content marketing team. This role will help support Zipwhip’s overall content marketing strategy to drive customer acquisition and retention through development of high-value content assets like blog posts, e-book, webinars and videos.

In this role, you'll enable the go-to-market team to navigate deep product and technical conversations winningly and easily; consult, develop, and present custom solution presentations mapped to strategic customer challenges; and function as a key liaison between go-to-market, product, and product marketing on our platform and services.

Manage Deal Desk strategy, processes, and supporting infrastructure, using data to drive continuous improvement on response time and win rate. Work cross group to develop, launch, and execute pricing strategies and field empowerment models to maximize Sales effectiveness and velocity. Own loyalty agreement process and structure ensuring agreements are operationalized effectively and managed appropriately throughout their full life cycle; collaborate with internal stakeholders to develop new loyalty agreement programs as needed and in alignment with strategy.

The ideal candidate will have a strong background in systems engineering, understanding of the components of a cloud infrastructure including hardware platforms, OS, applications, databases, networks, web and application servers. Prior experience in Site Reliability Engineering/DevOps and managing large-scale server infrastructure at a cloud computing or MSP setting is highly desirable. Strong Linux expertise is a must.  Candidate must have good communication skills and work well in an open, collaborative, dynamic team environment. 

Previous relevant work experience or internship(s). Good understanding of computer networking. Experience with Linux and CLI (Linux command line). Programming experience in one or more of these technologies: TypeScript, JavaScript, React, Redux HTML and CSS. Active member in an IT-related organization, club, or association.

Previous relevant work experience or internship(s). Good understanding of computer networking. Experience with Linux and CLI (Linux command line). Programming experience in one or more of the following languages: C/C++, Go, JavaScript, Python. Active member in an IT-related organization, club, or association.

Previous relevant work experience or internship(s). Good understanding of computer networking. Experience with Linux and CLI (Linux command line). Programming experience in one or more of the following languages: C/C++, Go, JavaScript, Python. Active member in an IT-related organization, club, or association.

Work closely with engineers throughout the development cycle to reproduce the small and large customer environments under which the ExtraHop system is run. Employ a mix of manual and automated data analysis techniques to collect data and analyze the operational environment of the ExtraHop system. Generate gigabits of network traffic on over-the-counter Intel hardware with OSS systems and networking tools for performance benchmarking of the ExtraHop system. Install, run, and benchmark emerging products and tools in a lab environment to provide product development and product management strategic data.

Work closely with engineers throughout the development cycle to reproduce the small and large customer environments under which the ExtraHop system is run. Employ a mix of manual and automated data analysis techniques to collect data and analyze the operational environment of the ExtraHop system. Generate gigabits of network traffic on over-the-counter Intel hardware with OSS systems and networking tools for performance benchmarking of the ExtraHop system. Install, run, and benchmark emerging products and tools in a lab environment to provide product development and product management strategic data.

Drive platform adoption. Expand business with current customers by up-selling new products and features. Work with customers coming to the end of their service contracts and renew their subscriptions. Work proactively with the partner channel to grow opportunities, anticipate potential road blocks and provide a seamless purchasing experience for our end users. Develop and execute account strategies to ensure the customer perception of value leads to license renewal and expansion. Build relational equity with customers through high quality interactions, and effectively manage accounts to see high rates of renewal and growth. Effectively communicate the value proposition and be able to react to objections, competitive questions, and other FAQs. Ensure world-class customer success is delivered to every ExtraHop customer.

The Mid Market Sales Engineer will play a critical role in growing our client base of customers who have up to 500M in annual revenue across the United States and Canada. Do you have a strong curiosity to understand client business needs and technical requirements? Do you command a deep understanding of API centric architectures? You will help qualify technical requirements, demonstrate our capabilities and assist in solution design for our prospective clients. You will also have a deep understanding of how environments integrate between Zipwhip's platform, and 3rd party software partners. Externally, you are driven to ensure an extraordinary solution design and experience for Zipwhip's enterprise customers. You will own defining the technical solution design required to win the hearts and minds of customers. Are you ready to combine your deep technical knowledge with your excellent interpersonal skills to confidently present to end users as well as Sr Executives? Although the role is primarily pre-sales, there may be a requirement to assist in implementation, deployment and post-sales optimization for select accounts.

Do you enjoy the software and IT systems management space, but find yourself looking for a change? Maybe you’re a system administrator looking to pivot in your career; or you’re an experienced Product Manager looking to apply your knowledge of Office 365, Exchange, Azure, PowerShell, Linux, Windows or AWS s in a software product environment? If so, this may be the role for you! At SkyKick, you’ll quickly discover the intersection where passion

Adswerve is looking for an aspiring Data Engineer to join the Technical Services Team. The ideal candidate for this key position will possess a natural tendency toward analytical thinking, combined with client-facing consultative communication skills. They will be naturally curious about data purity, big data analysis, machine learning, and product development, and have demonstrated strengths in data engineering. Responsibilities Typically

Adswerve is looking for an aspiring Data Scientist to join the Technical Services team. The ideal candidate for this key position will possess a natural tendency toward analytical thinking, combined with client-facing consultative communication skills. They will be naturally curious about data purity, big data analysis, machine learning, and product development, and have demonstrated strengths in data science and data engineering. Responsibiliti

If you are a Product Manager who shares our philosophy and has a passion and aptitude for Emerging Technology, we would like to hear from you! You will be part of a key team responsible for defining product direction in a fast-growing venture-backed company, and partner with an extremely talented technical team to bring game-changing technology to an ever increasing enterprise customer base. You will also communicate with, and work alongside, IT leadership from Fortune 2000 companies to solve today's toughest problems in IT management. 

Analyze customer requirements and promote the highest value application of ExtraHop in our customer's business environment. Engage ExtraHop end users to provide targeted assistance and enablement.  Assist in assessing customer needs and coordinate high value services such as ExtraHop Professional Services and advanced training. Lead and facilitate new customer’s initial onboarding and introduction to ExtraHop. Assess and document customer health and maturity levels to improve customer engagement strategy. Execute direct customer engagement workflows and automated processes to evangelize ExtraHop and engage a wide cross section of our user community. Assist and contribute to ExtraHop’s Voice of Customer activities and provide influential input on product and service roadmap priorities.

As ExtraHop’s Senior Partner Marketing Manager, you will be responsible for driving one of our biggest areas of company growth. The leader in this role will engage with ExtraHop direct and channel sales representatives and work closely with ExtraHop’s partners (channel partners and technology partners) to develop and execute co-marketing programs that generate leads, create revenue, and build brand awareness.

Install and maintain servers, network equipment, and virtual machines. Perform regular server hardware repairs(drives, motherboards etc). Install and change cabling using industry standard best practices. Maintain a clean and safe working environment. Cardboard removal. Store and maintain inventory of peripherals (RAM, NICs).

We are looking for a Network Operations Technician that will monitor critical network elements for infrastructure used by both internal and external customers. This person will provide 24/7 network monitoring and support for mission critical services related to our gateway, carrier, and API business. We're seeking contributors that are hungry to improve and grow the resiliency of the systems, network, and monitoring infrastructure.

Zipwhip is a Seattle-based SaaS (Software-as-a-Service) company providing text messaging to businesses across North America through cloud-based software and a best-in-class API solution. One of the fastest growing tech companies in North America as ranked by Deloitte Fast 500 2017 and 2018, Zipwhip invented the technology that enables businesses to text using their existing landline, VoIP or toll-free phone number and communicate with consumers

Assist Accounts Payable team with daily entry of vendor bills. Maintain vendor information including W-9 forms, name changes, vendor addresses and issuing of 1099 Forms. Assist Travel & Entertainment team with review and approval of employee expense reports in accordance with company policy. Respond to vendor and employee inquiries as needed in a timely and professional manner. Prepare journal entries, monthly accruals and account reconciliations related to the accounts payable area. Prepare monthly fluctuations explanations for Balance Sheet and Income statements accounts assigned. Support process improvements initiatives for the accounts payable area and ad hoc projects. 

As a Change Manager, you will be a key member of the team responsible for day-to-day operations of Change Management function, globally. This team is responsible for the compliance and governance of all change requests (100,000+ per month) across commercial and Federal environments. Develop and implement process improvement initiatives across the organization. Determine factors for compliance and enforcement. Provide training, coaching and guidance to the customers of the change management process with minimum supervision. Receive and process change requests through the Normal Change Process, including Change Approval Board (CAB) review and audit. Review change requests to ensure appropriate rigor, discipline, consistency and predictability is applied across the entire organization with respect to how changes are submitted, reviewed and approved and executed. Work with auditors to demonstrate adequacy and effectiveness of internal controls in commercial and federal environment.

We’re adding an experienced developer to our team that will drive the design and implementation of a robust integration between Tableau and our suite of enterprise SaaS products. Over time, this position can grow by adding related projects (how about PowerBI?) or you can hand this off, change gears and choose from a wide variety of other software engineering experiences we have in our portfolio. You: You like shipping capabilities that matters to

The Area Vice President, Industry Solutions will be accountable to collaboratively develop NOW’s industry solutions strategy, Product Line ‘use cases’ & ‘industry segment’ roadmaps, TAM and Partner IP monetization scenarios with specific focus on development of new joint GTM business and commercial models with designated partners (eg; SISOs & ISVs) that will scale to accelerate NOW growth to $10B+ within the next decade. The qualified individual will possess deep industry subject matter expertise in at least one of the NOW targeted verticals and associated industry partner ecosystem with exec client contacts. In addition, the individual should have a track record of demonstrated cross functional exec collaboration in a high-profile consulting/services/software organization that required securing consensus on key initiatives & priorities against targeted outcomes in a complex global high growth company.  This individual will also need to be adapt at internalizing the Global ACE mission & transformational op model principles to enable & accelerate NOW growth.

We are seeking individuals who are passionate about technology, to provide complex support services of our SaaS solutions. Reporting to the Manager of Customer Support, this individual will work closely with our customers and Customer Success Managers to provide break-fix support, operational maintenance, and premium support services. This position is an integral part of Apptio's long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. In order to succeed in this team, this individual must have the passion and energy to work in an entrepreneurial and fast paced environment.

Adswerve / Analytics Pros is looking for a motivated individual to become our next Analytics Manager. The ideal candidate for this key position will possess a natural tendency toward analytical thinking, combined with client-facing consultative communication skills. They will have lead large initiatives in web and/or app analytics and any programming related problem solving. Responsibilities: Lead client relationships for clients in assigned

This person will be focusing on the planning, design, and implementation of metadata management to achieve strategic business goals at ServiceNow, particularly in how internal and external users interface with Knowledge content, Incidents and Problems. This work includes the creation and governance of data models (conceptual, logical, physical), data flow diagrams, taxonomic models, metadata management designs, and vocabulary standards. This work offers close collaboration with various teams at ServiceNow such as Customer Support, Product Engineering, Marketing, Internals Systems, etc. in identifying requirements, researching and analyzing user needs, building and providing taxonomies to stakeholders. 

We are seeking a driven, high energy, and self-motivated Senior Recruiter to support Igneous as we continue to grow and scale our Sales and Marketing team’s. The candidate will design, own, and execute the end-to-end full-cycle recruiting strategy. As part of this execution, you will source, identify, pre-screen/qualify interviews, evaluate skill level, negotiate salaries and close candidates. Additionally, this role will also partner with HR to create and implement a staffing strategy. This strategy will be the framework for achieving an annual hiring plan that emphasizes quality and diversity of hires, process efficiency, and strong client management and candidate satisfaction. 

The Product Marketing Manager, API & Partner Channel is responsible for driving the company’s product marketing strategy, operational planning and execution for our API product and our Partner Channel. This role will lead product marketing efforts, including collaborating side-by-side with product management team to drive product validation research & insights, product value messaging and market positioning, product release notes and product communications, support sales enablement and training, and product launch and GTM campaign orchestration.

As the Sales Enablement Manager, you will focus on helping our global sales organization be more effective, efficient and productive by crafting our sales message and preparing people for its delivery. You will collaborate with functions across the organization and give sellers the knowledge, tools, information and resources to succeed. We are looking for passionate individuals who are strategic problem solvers and are passionate about partnering across the company to provide our sales organization with creative solutions that drive their success.

Love working with systems. Are efficient, productive and meticulous, and like to tackle problems. Can dive into detailed, tactical work, while also seeing and driving the bigger picture. Are a self-starter, independent problem solver, and team-player. Can thrive in a fast-paced, evolving environment.

As a product manager working on our next-generation automation stack, you’ll be responsible for building products that are easy to deploy and delightful to use across a range of runtime targets, as well as providing core functionality that enables other teams here at Chef to deliver high impact features with velocity. You will be responsible for helping the team determine the next most valuable thing to deliver informed by your understanding of our customers and the market. Day to day, this ranges from researching market opportunities, analyzing competitors’ offerings, interviewing customers, breaking down work with engineering teams, and, of course, shipping incredible customer experiences. You should possess an unusual blend of business and technical savvy, a big-picture vision, and the dedication to make that vision a reality. You love talking to customers to understand their dreams and collaborating with brilliant engineers to deliver creative solutions for the broader market.

As a Digital Marketing Specialist, you will have a vital role managing, optimizing, and executing our demand generation programs across paid and organic digital channels. The person in this role will thrive in a fast-paced startup environment, managing multiple digital campaigns collaborating across internal teams and external agencies/vendors to ensure we are driving and converting qualified leads. If you are data-driven, collaborative, and enjoy finding ways to improve complex digital campaigns, we have a great opportunity for you to become a part of our growing team.

This role requires a candidate with solid communications skills and a deep understanding of infrastructure, systems engineering, and coding/scripting. The individual will be expected to take and understand customer feedback, objectives and issues in order to help the customer resolve the root cause of their issues. This position can be done from any location, but candidates in Mountain (MT) and Pacific (PST) time zones are preferable at this time.

Promoting, defining, and conducting or coordinating user research to truly understand our customers and users’ goals and needs. Engaging with product teams at a strategic level to frame out what we need to build and how to get there. Planning and executing design validation research with customers and usability testing designs. Creating end-to-end detailed designs as a series of experience maps, storyboards, wireframes, and interactive prototypes. Coordinating the work of multiple designers responsible for crafting more granular experiences and weave them into a seamless end-to-end experience.

As a product manager working on our next-generation automation stack, you’ll be responsible for building products that are easy to deploy and delightful to use across a range of runtime targets, as well as providing core functionality that enables other teams here at Chef to deliver high impact features with velocity.

Collaborate with various engineering teams, product management, and design to execute a diverse range of projects. Drive the development of new product features and architect infrastructure to support a fast-growing user base. Be directly responsible for multiple or large components within our product suite; and potentially provide technical leadership to a small team of engineers. Provide technical influence across multiple teams, drive best practices, and shape how the engineering team works as a whole (process, systems, etc.). Strong opinions on what constitutes “good code” and “bad code”. The ability to listen to other people's strong opinions and willingness to change yours. Sense of humor (everyone says this, but we really mean it!). Whiteboard a new design for a part of the product and arguing over to how best implement it. Build large features end-to-end (data model, middle tier, front-end), and understand how multiple features come together into a coherent story technically for the user. Set an example for the engineering group about seniority in technical and product leadership.

Issue and send out customer invoices according to customer specifications. Apply customer payments to appropriate customer and general ledger accounts. Verify details of transactions, such as funds received and total account balances. Prepare aging schedules with forecasted collections including payment history, direct customer communications and actual cash collected. Compile and sort documents, prepare and post invoices and credit and debit memos. Serve as the primary point of contact between Apptio our clients. Prepare monthly reconciliations to support related GL balances. Reach out to our customers to resolve any payment related issues. Ensure compliance with US GAAP. Assist other accounting team members to accomplish department goals and objectives. Provide support for ad hoc projects.

Upbound is a cloud native computing startup that empowers organizations to run, scale and optimize their services across multiple public and private cloud environments. Our growing team is on a mission to free cloud-computing from the grip of a few proprietary cloud vendors. We are passionate about building world-class developer and enterprise experiences in the cloud-computing space powered by open source. Upbound is headquartered in Seattle

As a Product Manager, you will be responsible for developing and driving the vision for the Apptio’s products in the Public Sector. Apptio is a leader in the Enterprise SaaS market today – having defined the TBM category and established market leadership. This role will have you defining and leading what we deliver into the future – delivering new offerings and features at a rapid pace. You will develop product value propositions, scenarios and use cases, drive market validation and drive execution in partnership with engineering, product design and program management.

Develop and manage the key relationships with Salesforce and top ISV partners. Work with relevant internal teams and ISV BD counterparts to develop the GTM plan. Identify new major account sales opportunities and develop and execute plans to close new business in close partnership with sales organization. Help extend GTM partnerships with ISVs’ SI partners. Orchestrate ISV sales and technical readiness to drive GTM enablement. Work with ISV to connect relevant teams for marketing, R&D collaboration, and sales. Track and measure performance against GTM plan.

The team is seeking a Technical Support Specialist with experience working in a technically-oriented, fast-paced service position. Strong candidates will have a proven track record of high-quality work with attention to detail, consistently productive impacting team and individual KPIs and contributing to team projects on time, all while putting customers first.

Build and develop the existing pre-sales team, adding new talent to boost capacity and capability. Enable pre-sales and sales teams to evangelize the Hearsay Platform with powerful narratives and data driven demonstrations. Understand and clearly explain the customer systems we need to work with. Communicate value, reduce technical deal risk, and transition deals to the post-sales team. Drive process rigor across RFP’s, security reviews, and technical deal management. Partner with sales leaders to drive successful deal outcomes. Continuously train your team, creating a cohort of subject matter experts on new features, use cases, and products. Work closely with product managers to improve our product roadmap.

Collaborate with various engineering teams, product management, and design to execute a diverse range of projects. Drive the development of new product features and architect infrastructure to support a fast-growing user base. Be directly responsible for multiple or large components within our product suite; and potentially provide technical leadership to a small team of engineers. Provide technical influence across multiple teams, drive best practices, and shape how the engineering team works as a whole (process, systems, etc.). Strong opinions on what constitutes “good code” and “bad code”. The ability to listen to other people's strong opinions and willingness to change yours. Sense of humor (everyone says this, but we really mean it!). Whiteboard a new design for a part of the product and arguing over to how best implement it. Build large features end-to-end (data model, middle tier, front-end), and understand how multiple features come together into a coherent story technically for the user. Set an example for the engineering group about seniority in technical and product leadership.

This role will be responsible for owning the day-to-day operations of all processes related to revenue forecasting. You will work closely with Sales, Accounting, Financial Reporting, Customer Success and the Executive Leadership team to understand key business drivers and how they impact our revenue forecast. Your role is critical to the planning and operations of the company as key business decisions will be made based on your work. This is a highly visible role and your work will have impact across many key stakeholders. You will perform monthly and quarterly close duties including but not limited to analyzing bookings, performing budget-to-actual reviews and updating our revenue forecast within our planning tool. You will also analyze trends and provide guidance to business partners and executives.

ExtraHop Networks is looking for a Systems Analyst to join our IT Applications team. As a Systems Analyst you’ll be utilizing the full spectrum of Salesforce functionality and integrated applications to design and deliver solutions for our entire organization. As a partner to the Sales, Service, Marketing, and Finance teams your work will have a direct impact on the workflow and day to day operations of the business.

We are seeking individuals who are passionate about technology, to provide complex support services of our SaaS solutions. Reporting to the Manager of Customer Support, this individual will work closely with our customers and Customer Success Managers to provide break-fix support, operational maintenance, and premium support services. This position is an integral part of Apptio's long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. In order to succeed in this team, this individual must have the passion and energy to work in an entrepreneurial and fast paced environment.

This role is specific to the identification and removal of problems within our environment. Senior Problem Managers play an integral part in ServiceNow’s success and we work closely with Development and Customer Support and ensure the business is clear on our remediation path as well as any business impact to our customers.

Due to ongoing growth all of our Engineering teams are expanding. We're looking for passionate Software Engineers to join us in a variety of roles working right across the product stack. We work primarily in Go – but no previous experience is required. If you like to solve complex, real-world problems in a tight-knit team environment, this might be the ideal opportunity for you.

Innovate and build new attack detection and analytic capabilities using machine learning in the ExtraHop platform. Work with software engineers and own the end-to-end development of machine learning features and capabilities (from ideation to prototyping to experimentation to productionization to continuous refinement in operation). Work with appliance (sensor) engineers to identify new model features. Work with appliance (frontend) engineers to surface and incorporate ML findings and analysis into user workflows. Work with threat researchers to become an expert in the specific attack scenarios and encode domain expertise into algorithms and models.

A successful candidate will have a good working knowledge of a few these technologies (AWS, Kurbenetes, Docker, Terraform, Packer, Go, Python, Bash, Network Security Best Practices, Calico, Gitlab). A desire to become expert in a few of them, and develop a working knowledge of the rest going forward. You should have the mindset; that if I do something twice, the third time I automate it; fast enough and good enough never happen; the success of our customers, products, and teams is the first priority.

As a Senior Software Engineer at Igneous you’ll be joining a skilled and diverse team during this exciting time of rapid customer expansion. You’ll be part of the group expanding our application offering, creating solutions to real-world problems in a role that's highly visible within the organization. Our team provides significant ownership and impact at every level, excellent leadership, strong compensation (inc. benefits & equity), career development, and a culture built on quality.

Our Production & Operations teams are expanding, and we're looking for skilled Senior Software Engineers to join us in an operations-focused role. We'll work on massively distributed systems, digging deep into Golang, Docker, & Kubernetes to build, deploy, automate, and scale hybrid-cloud solutions across a hugely diverse set of on-prem and cloud environments. If you like to get deep into containerization, have a passion for tooling and automation, and want to work in highly-automated CI/CD environments, this could be your ideal role.

Being responsible for system requirements and workflow analysis for various business processes, including functional design/configuration of Talent and HCM modules. Functioning as a liaison between HR and other departments, such as IT and payroll, to ensure effective delivery of system changes. Assisting business owners to project manage events within the system (e.g., performance management, merit review, etc.). Performing integrity checks on the data to ensure accuracy. Collaborating with cross-functional teams, and triage data issues across teams. Documenting process flows to increase efficiency and creates user guides for various processes (manager, employee, HR, etc.). Creating simple to complex reports and queries to respond to ad-hoc reporting requests.

Drive Demand: As an Account Manager, you will identify and execute programmatic approaches to generate more demand for Nintex technology and partner solutions in your accounts. You will drive demand for more process automation use cases by becoming a trusted advisor to your customers, understanding the customers' business, stakeholders and use cases, helping them to adopt and get real business value from Nintex technology and partner solutions.  

Lead product marketing for target enterprise and mid-market market segments, driving and owning end-to-end the product marketing strategy, operational planning and execution. Collaborate with product management on product validation interviews, derive insights on the pain and challenges our product solutions solve for customers, and translate those insights into market positioning and value messaging leveraged across the organization. Lead the development of user, influencer and buyer personas in target market segment in partnership with product management. Function as the product communication and messaging owner between product, marketing, sales and customer success for target market segment. Create and manage Zipwhip's product value messaging framework, including key value differentiators and market positioning for target market segment. Create and manage product releases notes and product-related communications to internal (sales, marketing, customer success) and external (customers, analysts) constituents.

Zipwhip is a Seattle-based SaaS (Software-as-a-Service) company providing text messaging to businesses across North America through cloud-based software and a best-in-class API solution. One of the fastest growing tech companies in North America as ranked by Deloitte Fast 500 2017 and 2018, Zipwhip invented the technology that enables businesses to text using their existing landline, VoIP or toll-free phone number and communicate with consumers

Sitting in the center of our development environment, the ITOM team is building a unique business-level service modeling, management, and mapping solution. Leveraging unique technology that automatically maps business services to the underlying infrastructure, these solutions allows IT to increase service availability, reduce costs, and improve operational performance and efficiency. We are seeking highly experienced and creative individuals, with relevant development background, and good business acumen, who are able to provide the highest level of customer satisfaction.

Build, Own, and Drive the technology partnering strategy and goals in the security market space and in alignment with Company objectives. Define a strategic security focused technology partner plan - what are the few, high impact relationships and how we will leverage these relationships for strategic value. Where appropriate, will work across business groups to maximize impact of the partner and plan. Identify, structure and negotiate alliance partnership agreements in the Security market  including but not limited to ISV, IHV, OEM, or Cloud joint go-to-market agreements.

As a Competitive Analyst you will have the opportunity to help shape the competitive tactics and business strategy. Your responsibilities will include supporting Sales, Marketing, BD, Finance and product teams. You will serve as an expert resource on competitive and market intelligence for security, cloud, and performance monitoring, working with teams across the organization to help articulate our competitive advantages. The ideal candidate will possess a business and technical background that enables you to communicate across the organization and up to the C-Level executives. If you’re a world-class analyst, engineer, or finance guru looking for an opportunity to make a big impact in a fast-growing market, we want you.

This position requires a solid understanding of Security and analytics. The ideal candidate will be able to understand market needs, work with customers, sales, product management and other stakeholders to develop and clearly articulate the unique value that ExtraHop provides and clearly articulate market need to the company. This encompasses product positioning, messaging, product strategy, collateral creation, and execution of product marketing programs.

We are looking for an experienced Revenue Accounting Manager that would be responsible for the revenue accounting operations and serve as the subject matter expert for billing processes and systems to ensure that downstream revenue reporting is accurate and compliant with GAAP. This position will report to the Corporate Controller.

Top account executives exhibit grit by challenging themselves to hit performance goals. Be part of a thriving sales team that is scaling to the next level. Our team is searching for dedicated and driven individuals that have a history of success and are looking for an amazing culture and environment. Being part of Zipwhip's sales organization means developing deep industry knowledge, finding champions within a business, and actively prospecting at all times. Successful sales team members are empowered to be strategic in their prospecting approach by developing and utilizing unique content to drive sales forward. In the past Account Executives have traveled to conferences nationwide, hosted interactive webinars, and written content for industry publications.

We need a strategic and hands-on marketing analyst to drive the development of our marketing analytics practice with a focus on determining ROI, understanding funnel conversion opportunities, and drive the AB testing process across marketing channels and platforms. This analyst will employ sophisticated attribution models to understand precisely how many impressions and the types of impressions that are required to catalyze a conversion to paid event. Ultimately, the marketing analyst will help us ensure we spend our marketing budget efficiently and that our campaigns and site are effective in driving new customer sign-ups. This role will also be responsible for growing and managing the marketing analytics team over time.

This Program Manager will be primary contact for our customer for all project issues, budget, timeline, resourcing, scheduling, payment, steering committee, and weekly reporting. This includes managing and delivering on time projects within budget, ensuring customer is happy and referenceable within 90 days after going live. The ideal candidate is a Program Manager professional with experience in managing at least 5 full life cycle enterprise application implementations with end to end responsibility for program/ project management. You will possess a deep understanding of the various phases of project management including initiating, planning, execution, monitoring & control, and closure. 

Counseling the Chef business on a broad range of commercial, licensing, technology, and regulatory issues. Working directly with the business on structuring, drafting and negotiating commercial transactions. Provide counsel on strategic deals, provide day-to-day advice, and consult on issues that arise in existing commercial relationships. structuring, drafting and negotiating technology, licensing, marketing, vendor and other commercial agreements. Provide ongoing legal counseling in a wide range of legal and commercial areas, including intellectual property, professional services, contractual compliance and operational matters. Own legal administrative tasks such as management of outside counsel invoices, contract review process improvement, and processing legal review requests from the field.

As a Partner Development Manager, you will help SkyKick grow our breadth sales business through deliberate planning and executing of outbound tele-sales and communication campaigns with various innovative cloud partners across North America. You will be relied upon to communicate targeted value propositions, listen for feedback, and help enable our partners at scale.

The Technical Account Manager will manage a portfolio of customers with a focus on optimizing their current capabilities and expanding their use cases by providing them deep technical mentoring in support of their Technology Business Management (TBM) initiatives on their roadmap. Success is measured from the renewal of the Apptio solution. The Technical Account Manager will form close partnerships with our Account Managers, Sales, Product Management, Engineering and Support teams to contribute to the ongoing success of our customers, as well identify upsell opportunities.

As a Product Designer, you have strong empathy for the user experience and care deeply for design fundamentals. You’re eager to discover UX issues and solve problems in the most efficient way possible. You dig into new design patterns and user interface treatments and obsess over small details for consistency. You’re a self-starter who is thinking about the big picture to anticipate what’s next.

We are looking for a Data Rockstar!  An ideal candidate will have end to end experience in retrieving data using data mining languages (SQL/PLSQL, Python, etc.) and developing an effective executive level analytics dashboard that clearly communicates a clear data story.  The work requires extensive experience in responsive visualization design, proficiency with interaction design and user interfaces and familiarity with mining and manipulating data. 

Identifying and addressing issues escalated, toward immediate relief and sustainable resolution. Using broad knowledge and experience of systems administration and networking principles to proactively prevent and address incidents while constantly improving documentation. Document and maintain relief and resolution guides in knowledge-base articles and standard operating procedures parallel to our scalable and sustainable model. Training and mentoring internal stakeholders. Identify and collaborate with appropriate teams to improve tools and processes such as event monitoring, automation and introduction of new tools as required for our efficiency.

Developing high quality applications leveraging the industry leading ServiceNow platform. Working in a Scrum-based Agile development process that is light on documentation and meetings and heavy on coding. Designing and implement software that is simple, intuitive and easy to use that will allow customers to extend and customize the functionality to meet their specific business needs. Play a key role in the design and implementation of new products and features while also enhancing the existing product suite. Translate requirements and mock-ups into fully functional features by working closely with business and product owners, and creative designers. Collaborate with product managers and user experience designers to deliver delightful experiences. Build rich, modern web and mobile web experiences that are accessible, progressive and responsive.

Develop in Python and Javascript in order to help build web services and automation tools which are thoroughly specified, documented, and testable. Write test plans and test automation for declarative infrastructure. Learn how to build orchestration workflows by leveraging features of the ServiceNow platform. Research and implement new open-source and commercial tools, technologies and methodologies. Manage large scale infrastructure with code. Collaborate with peer teams who have built world class networking and orchestration solutions.

We are looking for someone to lead Apptio’s Marketing Operations team and further its mission to provide capabilities and insights that empower the business to operate with increased effectiveness, efficiency, and scale. You are a collaborative leader with a proven track record in using data, technology, and process to drive business growth. You can balance an analytical, data-driven mindset with the ability to relate to a variety of personalities across a variety of roles. You thrive in a fast-paced, dynamic environment, and you can work seamlessly across all vectors to influence business direction and facilitate change.

Draft and negotiate a wide variety of commercial contracts, including agreements relating to hardware sales and subscription, technology licensing, marketing, professional services, and direct and indirect distribution. Provide project management, implementation and training in key areas. Collaborate with the company’s sales, channel and customer success teams to understand and ensure consistency of agreement terms with the company’s business, financial and risk management objectives. Respond promptly to requests for legal advice from internal clients, summarizing and communicating legal concepts that business people can use. Advise internal clients regarding legal and business issues, including identifying, managing and communicating risks and opportunities associated with specific agreements, approval processes, company policies and procedures, negotiation strategy and business objectives and initiatives.

We are looking for a Support Technician who can be flexible on shifts (6AM-6PM PST). This is a growth role and a great entry point for an ExtraHop career. Real opportunities exist for career advancement within Support or in other business units. Support is the place to prove your worth and develop a base for career growth in the company.