Teams at Dutchie

Lead the RevOps analytics function: manage an analytics team, own revenue reporting and forecasting, build measurement frameworks, enforce data governance, partner with BI/engineering, analyze funnel and retention metrics, and embed AI/automation to improve revenue predictability and GTM performance.

As an Enterprise Customer Success Manager, you will ensure the success of retail partners by driving adoption and revenue, providing operational consultation, and conducting business reviews.

Own inbound support across Dutchie's POS, ecommerce, payments, loyalty, hardware and integrations. Troubleshoot complex issues, support hardware and compliance workflows, triage payments, use AI-assisted tooling, document tickets, and escalate appropriately while working PST coverage.