Teams at ecoATM Gazelle

Leads the consumer and market insights function, combining quantitative and qualitative research, transaction data, behavioral analytics, competitive intelligence, and market trends. Develops segmentation models, customer journey maps, learning agendas, reporting tools, and actionable recommendations for product, marketing, partnerships, and business strategy. Presents insights to executive leadership and the board, manages research vendors and budgets, and builds a scalable consumer insights capability.

Drive full-cycle, quota-bearing retail partnerships: prospect, negotiate, close contracts, and ensure kiosk installations. Build ROI-driven proposals, present to executives, manage Salesforce pipeline, coordinate cross-functional handoffs, and analyze market/competitive trends to grow revenue.

Own and grow a portfolio of retail partnerships: build account plans, analyze performance data, lead business reviews, manage escalations and installs, coordinate cross-functionally, support marketing and business development, and advocate customer needs to improve product and operations.