Jobs at ePlus

Generates new business, supports existing customers, and manages sales-cycle administration. Responsibilities include entering and tracking customer orders, coordinating deliveries and invoicing, resolving customer and supplier issues, assisting with quotes and returns, sourcing products, maintaining internal and external relationships, and identifying add-on sales opportunities.

Manages and develops a consulting engineering team while overseeing technical delivery, quality assurance, customer satisfaction, training, hiring, and employee performance. Designs and supports complex multi-vendor IT solutions, contributes to pre-sales engineering, develops bills of materials and statements of work, maintains vendor relationships, provides technical escalation support, and ensures solutions meet client business outcomes.

Generates new business and grows existing customer relationships while supporting the sales cycle. Responsibilities include entering and managing orders, coordinating deliveries, confirming invoicing, resolving customer and supplier issues, sourcing products, assisting with quotes, handling returns and inquiries, and identifying add-on sales opportunities such as warranties, services, accessories, and supplies.

Generates new business, manages existing customer activity, enters and tracks orders, coordinates delivery and invoicing, resolves customer and supplier issues, assists with quotes and returns, sources products through vendors, and identifies add-on sales opportunities. The role requires strong communication, organization, multitasking, customer service or sales experience, IT industry knowledge, and Microsoft Office proficiency.

Provides Tier 2 and Tier 3 technical support for Cisco collaboration infrastructure, endpoints, and voice gateways. Troubleshoots customer issues, supports system integrations, mentors engineers, and assists with technology testing, implementation, deployment, documentation, automation, and process improvement. The role participates in scheduled after-hours escalation and 24/7/365 on-call support.

Leads HR technology strategy, HRIS administration, UKG Pro optimization, integrations, security, reporting, vendor management, and process automation. Partners with HR, IT, Finance, Payroll, Recruiting, and business leaders to translate requirements into scalable solutions. Manages implementations, upgrades, testing, governance, and data integrity while improving employee experience and operational efficiency. Leads and develops HRIS team members and oversees strategic initiatives, stakeholder communication, and continuous improvement.

Lead strategy, portfolio development, go-to-market planning, partnerships, sales enablement, and solution growth for the Cloud practice. Define market strategy and success metrics, package cloud offerings, support sales campaigns, develop partner ecosystems, enable internal teams, and collaborate with engineering, delivery, marketing, and leadership. Drive adoption, profitability, customer success, and sustainable growth across cloud assessments, migrations, FinOps, managed services, modernization, and workplace solutions.

Lead security advisory engagements focused on cybersecurity and data governance. Conduct program assessments, design and operationalize data governance programs, produce client deliverables, mentor consultants, support sales with scoping and proposals, and contribute to practice development, thought leadership, and forecasting to drive advisory services revenue.

Lead go-to-market strategy for the Security practice, develop and package security solutions, enable sales and delivery, build partner ecosystem, drive business development and marketing, and mentor security teams to achieve revenue and growth targets.

Lead HRIS analysis, enhancements, testing, and support across HR, Payroll, Talent, and Recruitment. Manage SDLC projects, document requirements, produce user and release documentation, drive process improvements and change management, and deliver reporting and automation to improve employee experience.

The Account Executive engages in sales and account management, builds customer relationships, and develops strategies to drive revenue, mentoring junior sales team members in the process.

The role involves leading a team to design and implement Identity and Access Management solutions, supporting technical sales, and engaging with clients to modernize security systems.

Drive renewals and incremental growth for telecom and colocation within existing accounts. Collaborate with field sales, forecast sales, prioritize renewal opportunities, meet financial targets, and share best practices across regions to optimize customer experience and retention.

Provide expert-level service-provider network and systems support in a Managed Services Center. Deliver full lifecycle solutions (design, implementation, troubleshooting), own incidents end-to-end, participate in on-call rotation, lead technical projects, document work in ticketing systems, and collaborate with clients and internal teams to resolve complex networking issues.