Teams at EPRO Services, Inc.

Provide 24x7 datacenter support including provisioning, racking, migration and decommissioning of hardware; administer Windows Server and Active Directory; support SAN, storage, backup libraries; troubleshoot hardware, OS, and networking; use iLO/DRAC and KVM/KVMoIP for remote access; perform status reporting and customer communications in complex environments.

Design, build, deploy and support automated build and deployment pipelines across pre-prod and production. Maintain middleware (WebSphere, JBoss, Apache, IBM HTTP) on Unix, manage CI, version control, troubleshoot failures, improve CI speed and scalability, and document processes while coordinating with support, development, and engineering teams.

Conduct user research using multiple methods; create interaction designs, prototypes, and visual/graphic solutions for web and mobile; perform usability testing and evaluations using industry usability and visual design principles and prototyping tools.