Teams at Equip

Serve as first point of contact for internal and external users, troubleshoot software/hardware issues across channels, document tickets, escalate unresolved problems, and provide after-hours support when needed.

The Strategic Operations Director improves patient care by enhancing operational efficiency, leading projects, and leveraging data insights for scalable solutions within Equip's Care Operations teams.

As an IT Support Analyst II, you will provide technical support to employees, troubleshoot complex IT issues, maintain documentation, and track support metrics.