Jobs at Ethos

Lead and scale Ethos's Final Expense sales organization: set strategy and KPIs, recruit and train licensed agents and managers, build playbooks and coaching programs, partner with Product, Marketing, and Finance on tests, staffing, and compensation, and drive a data-driven, high-performance culture to meet revenue and productivity goals.

Investigate offline and direct mail channel performance, attribution, vendor data, and measurement methodologies. Build response, lift, allocation, and regression models; manage direct mail testing data pulls and mail merges; create KPI dashboards; and communicate actionable recommendations to marketing stakeholders. The role requires proactively identifying opportunities, validating data and vendor claims, and translating complex analytical findings into business decisions.

Lead and develop a remote team of 5–15 licensed life insurance agents. Drive sales-target achievement through coaching, onboarding, nesting, performance management, hands-on phone support, and talent development. Build a high-performance culture, establish measurable goals, support agent ramp-up and retention, analyze performance trends, and partner with sales leadership in a fast-paced environment.

Lead development and optimization of life insurance products across the full lifecycle, including product design, distribution, underwriting, purchase, and administration. Collaborate with carriers, engineers, designers, data scientists, and third parties to integrate policy administration and carrier systems, eApplication platforms, contract-generation systems, and ACORD data standards. Analyze product and distribution opportunities, run discovery experiments, validate hypotheses, and scale products to improve customer, agent, and partner value.

Own product analytics strategy across high-impact product areas, identifying growth opportunities and shaping product and executive decisions. Lead experiment design, guardrails, causal inference, power analysis, and cross-experiment interpretation. Validate and improve AI-generated analyses, develop customer and business insights, and connect patterns across data sources. Partner with product, design, engineering, and leadership while raising standards for analytical rigor and AI-assisted workflows.

Lead the annuities sales division, build teams, develop operational processes, and influence strategy while meeting revenue targets.

Own go-to-market strategy, positioning, messaging, and cross-channel creative investment for Ethos’s consumer insurance product portfolio. Partner with product, brand, creative, and performance marketing teams to develop briefs, analyze creative performance, allocate investment, define KPIs, and drive measurable growth. Build AI-enabled workflows that combine creative judgment with performance data, while owning Brand & Creative OKRs and aligning teams around business outcomes.

Lead strategy, execution, and performance management for paid digital channels (Paid Social, Search, Affiliates). Own budgets, tooling, and channel testing; analyze performance, optimize toward KPIs, partner with Creative, Analytics, MarTech, AdTech and external partners, and scale data-driven acquisition tactics.

Create clear, trustworthy content and messaging across Ethos’s consumer life insurance purchase journey. Responsibilities include writing product copy, shaping narratives, developing content standards, partnering with Product, Design, Research, and Analytics, using AI tools, conducting customer research, and testing content through analytics, A/B testing, and usability research. The role is hands-on and contributes to content design practices, regulatory clarity, and measurable business outcomes.

Leads insurance customer operations across policy servicing, process optimization, audit readiness, technical issue triage, and regulatory compliance. Partners with Product, Engineering, Compliance, CX, and carrier teams to improve workflows, resolve incidents, support product launches, and maintain operational controls. Manages and mentors operations staff, builds performance dashboards, drives quality initiatives, and oversees cross-functional projects and compliance-sensitive processes.

Lead mortality analytics and actuarial modeling for product development, improve product competitiveness, and ensure financial integrity at Ethos.

Manage a portfolio of pending life insurance applications, diagnose root causes of delays, coordinate with carriers and internal teams to drive cases to issue, build reporting and analyze trends, and recommend process improvements. Use Salesforce and analytics tools to track status and resolve systemic blockers.

Provide day-to-day People operations support including employee inquiries, HR system administration, US onboarding/offboarding, immigration case management, compliance reporting, HR help desk management, benefits and compensation support, and contribution to HR projects and roadmap to ensure smooth employee experience.

Lead and operate new Direct-to-Consumer business lines end-to-end: define strategy, build GTM, model unit economics, establish partnerships, align cross-functional teams, and scale revenue while applying AI-native workflows to accelerate outcomes.

Lead strategy and operations for Ethos consumer business, driving growth initiatives end-to-end across product, marketing, sales, and channels. Build business cases, model unit economics, own OKR planning, run cross-functional projects, and champion AI adoption to improve decisions and business outcomes.

Qualify inbound and outbound annuity leads via phone, email, and SMS; conduct discovery; provide licensed-appropriate annuity education; set qualified appointments for Annuity Sales Reps; manage pipeline in Salesforce; maintain licensing and compliance records; hit appointment targets and develop toward a closing sales role.

The Staff/Product Manager will enhance the digital consumer experience for life insurance, focusing on user onboarding and product conversion. They will combine data insights with creativity to drive product growth and enhance user satisfaction without much friction.

Drive annuity operations to improve speed and scalability: process new annuity business, coordinate with carriers and sales, document processes, optimize CRM and workflows, and collaborate cross-functionally to launch product and process improvements.

Lead the Consumer Product team to define multi-year vision and roadmap, manage and grow PMs, drive end-to-end consumer experience improvements, run rapid experiments, partner with cross-functional teams, and deliver measurable business growth in life insurance products.

Lead and scale Ethos' customer experience function by building CX processes, VoC systems, service channel strategy, and operational teams. Synthesize customer insights across channels, prioritize a CX roadmap, partner cross-functionally to drive outcomes, and pull/validate reporting directly from Salesforce and other platforms.