Jobs at EXL

Conduct phone-based premium audits for Property & Casualty policies (Workers' Compensation and General Liability). Obtain payroll and accounting records from policyholders, evaluate classifications and exposure amounts, manage assignments via a web-based system, and ensure audit accuracy, compliance, and customer satisfaction.

Lead QA for data and ETL pipelines: design and execute test plans (functional, regression, performance, automation), validate database/ETL accuracy in SQL/SSIS, coordinate releases, report defects, mentor offshore team, and collaborate with DW architects and BI developers to ensure high-quality releases.

Design, develop, and maintain Selenium-based automated test scripts (primarily Java), integrate desktop application workflows (Excel, Access) into end-to-end tests, execute UI and functional tests, debug issues, optimize frameworks, and document results while collaborating with cross-functional teams.

Design, build, and optimize scalable ETL/ELT data pipelines using Databricks and cloud platforms. Implement data quality checks, monitor and troubleshoot jobs, audit pipelines for compliance, and collaborate with analysts and business stakeholders to define data models and support reporting.

Proofread and quality-review client correspondence (letters, emails, templates), correct grammar/formatting, verify populated fields, sort and count outgoing mail, track and report quality metrics, provide feedback on error trends, and collaborate with cross-functional teams while following compliance and information security policies.

Lead design and implementation of scalable Databricks data platforms and end-to-end data pipelines using Spark and Delta Lake. Drive migrations from legacy systems, enforce governance/security, optimize performance and costs, and collaborate with stakeholders and data science teams to enable analytics and AI/ML use cases.

Full‑stack production engineer responsible for end-to-end development, testing, deployment, and production support of enterprise healthcare applications. Collaborates with cross-functional teams, tunes report queries for performance/security, translates business requirements into technical designs, and contributes to scalable solution architecture while working in Agile (SCRUM) environments.

Design, implement, automate, and operate scalable AWS infrastructure and Databricks platforms for large-scale analytics. Build IaC (Terraform/AWS CDK), CI/CD pipelines, platform governance, security, monitoring, and cost optimization. Partner with data engineering teams to enable reliable ETL/ELT pipelines, manage Databricks workspaces/clusters, and troubleshoot platform issues while establishing reusable DevOps practices.

Support P&C actuarial and data modernization by performing pricing, reserving, forecasting, and portfolio analyses; design and implement DWH solutions; develop data models; conduct experience and trend studies; support rate filings and regulatory submissions; build dashboards and reports; migrate actuarial data from legacy to cloud platforms; collaborate with actuarial, data engineering, and business stakeholders to ensure data quality and scalable analytics.

Senior sales presales leader for Payment Integrity who architects solution strategies, leads executive client engagements, drives presales lifecycle and pricing, crafts value propositions, expands wallet share, and improves win rates through consultative storytelling and cross-functional deal design.

Lead product and commercial strategy for Coordination of Benefits, Subrogation, and TPL programs. Own product lifecycle, GTM, vendor/partnership decisions, capability maturity assessments, and cross-functional solution delivery to launch new offerings, expand revenue, and drive scalable, tech-enabled payment integrity solutions for healthcare payers.

Assist the US Tax Team with state and local tax research for foreign and domestic entities, prepare summaries and tax returns using e-Forms, contact taxing authorities, maintain trackers and portals, prepare intercompany agreements and Excel workpapers, analyze tax GL accounts, and support day-to-day tax matters under supervision.

Senior leader driving enterprise transformation through end-to-end M&A integration and an Integration Management Office, building AI- and analytics-driven offerings, leading VP-level client delivery, structuring executive decisions, and communicating recommendations to C-level stakeholders.

Schedule and contact policyholders by phone, SMS, and email to arrange insurance appraisals, guide homeowners through the ASSIST photo-capture app, update work order statuses, meet productivity and quality goals, and escalate issues to management.

Design and implement end-to-end Microsoft Fabric data solutions (ingestion, Lakehouse, warehouse, real-time). Create architectures, reusable frameworks, and governance patterns for insurance datasets. Lead ingestion pipelines, optimize performance/cost, integrate with Azure services and security, support regulatory compliance, and provide technical direction to engineering and analytics teams.

Own and monitor a consumer lending portfolio; develop and implement underwriting, limit, pre-screen, and risk-tier strategies. Perform hands-on analysis with SQL and Python, run A/B and champion/challenger tests, use internal and third-party data, ensure fair lending governance, and collaborate across stakeholders to translate analysis into business recommendations.

Design and implement end-to-end data solutions on Microsoft Fabric and Azure for insurance datasets. Build ingestion pipelines (batch, streaming, API), Lakehouse architectures, and data models. Enforce governance, security, compliance, and cost/performance optimizations while guiding engineers and stakeholders on architectural best practices.

Lead end-to-end strategic sourcing and procurement programs, manage client relationships, oversee a team of sourcing professionals, run RFx processes, supplier selection, negotiations, and contracting, monitor KPIs/SLAs, and drive continuous improvement across global engagements.

Handle inbound/outbound provider calls, emails, chats, and voicemails; log issues and escalate as needed; assist providers with portal navigation; meet quality and productivity standards; maintain HIPAA and confidentiality; report workflow or system issues and work within established service levels.

Lead end-to-end delivery of life and annuity projects within TPA environments. Develop project plans, manage scope, budgets, risks, and stakeholders, oversee integrations and platform upgrades, ensure regulatory compliance and quality, lead cross-functional teams and vendors, and drive AI/digital initiatives (LifePRO, LDS, portals) to improve operations and automation.