Findhelp Career Growth & Development

Which skills do you leverage most often in your day-to-day work?

In my day-to-day work, the skills that I rely most on are strategic relationship-building, value-based storytelling and disciplined pipeline management. Building trust with executive stakeholders, especially in healthcare, is essential. I work to understand their business priorities and position myself as a strategic partner, not just a vendor. I also focus heavily on clearly articulating our value proposition, turning complex solutions into compelling narratives tied to tangible outcomes. This helps differentiate us and build urgency. Lastly, I help my team maintain strong pipeline hygiene and forecasting discipline. These skills not only drive consistently closed deals but ensure I’m contributing to the broader team’s success and market strategy.

How have these skills enabled you to heighten your impact on Findhelp or grow your career?

These skills have played a key role in both my impact and career growth. Strategic relationships have helped me turn prospects who were using a competing solution into some of our greater cheerleading customers. My ability to clearly communicate value has positioned me as a resource for peers during competitive deals, leading to mentorship and leadership opportunities. Accurate forecasting and pipeline management have built trust with leadership, resulting in a seat at the table for sales planning and process refinement. These aren’t just day-to-day tools — they’ve helped me contribute at a strategic level and be recognized as someone who drives growth for the entire organization.

What are some resources and/or sources of inspiration you’d recommend for reps eager to refine their sales skills? Are there resources Findhelp has provided to support this growth? 

For reps eager to refine their sales skills, I recommend a mix of practical resources and mentorship. First, I find that reading about proven sales methodologies and frameworks can provide a solid foundation for handling complex sales cycles and building a consultative approach. Findhelp offers a book purchasing benefit, which has allowed me to continually invest in my personal development and expand my knowledge.

Beyond reading, our team has gained a lot from ongoing training. Regular training meetings and annual retreats with the team allow for us to share best practices, role-play challenging sales scenarios and receive personalized feedback. These opportunities not only sharpen sales techniques but also ensure we stay aligned with our company’s goals and strategies. By combining structured learning with real-time mentorship, our team has been able to continually refine their approach and drive stronger results.