Jobs at Fingerprint

Serve as trusted advisor to onboard and drive adoption for a portfolio of Mid‑Market/Enterprise SaaS customers. Manage renewals, monitor customer health, resolve issues with product and support teams, provide best‑practice recommendations, run regular meetings, and mitigate churn. Fully remote (US) role; travel may be required.

Own the end-to-end data lifecycle for a device intelligence platform: define data collection instrumentation, manage ingestion/storage/processing, and drive analytics, API, and dashboard experiences. Prioritize roadmap across JS Agent, Server APIs, Dashboard, and MCP; run planning, write PRDs, manage migrations, and coordinate launches and customer enablement.

Execute high-volume outbound prospecting across email, phone, video and LinkedIn to generate pipeline for fraud, identity, payments, and risk personas. Qualify opportunities using PACTA, manage ABM coverage, enroll contacts in HubSpot sequences, track engagement, maintain CRM hygiene, and hand off qualified meetings to Account Executives. Hit weekly activity targets and participate in team reviews to optimize outreach.

Lead a 4-6 engineer team owning the internal data warehouse and end-to-end ML Ops lifecycle: experimentation, training pipelines, deployment, and monitoring. Provide technical leadership, collaborate with cross-functional partners, define platform standards, and coach engineers to deliver reliable, scalable data and ML infrastructure that powers product analytics and identification features.

Lead and grow a multidisciplinary ML team focused on identification accuracy. Own roadmap, drive model training, evaluation, and deployment at scale, and partner cross-functionally to translate customer needs into technical priorities and measurable model performance outcomes.

The Senior Product Marketing Manager will oversee product launches, develop go-to-market strategies, and create impactful messaging to drive market presence and customer understanding of Fingerprint's offerings.

Review inbound applications, triage candidates, conduct recruiter phone screens, use Gem and other sourcing tools to identify and prioritize hires, and support technical and non-technical searches in partnership with recruiters.

As a Customer Success Engineer, you'll guide clients in integrating APIs, troubleshoot issues, provide training, and maintain documentation.

Design, build, and optimize high-performance backend APIs and real-time data processing systems. Scale distributed systems, debug and tune production services, participate in on-call rotation, mentor junior engineers, and collaborate cross-functionally from feature concept through deployment.

The Strategic Account Manager oversees commercial relationships, focusing on renewals, expansions, and account strategy, ensuring customer value and engagement across teams.

The Enterprise Account Executive manages the full cycle of enterprise sales, builds relationships with executives, drives new business, and develops sales strategies.

As a Senior Solutions Engineer, you will drive technical sales, engage with Enterprise customers, present solutions, and design proof-of-value engagements. You'll collaborate with sales to close complex deals and provide technical support throughout the sales process.

Lead the development of Android products, design SDKs, enhance security measures, collaborate with cross-functional teams, and innovate in fraud prevention.

As an Enterprise Sales Director, you will lead and scale the enterprise segment, focusing on high-value deals with Fortune 500 clients. Responsibilities include driving revenue, managing a strategic book of business, leading negotiations, and collaborating cross-functionally to ensure enterprise adoption of products.