Teams at Follett Software

The Sales Development Representative will make cold calls, send emails, and lead discovery calls to book sales appointments. They will manage sales strategies, partner with marketing, understand customer trends, and cultivate relationships with decision-makers.

The Senior Technical Support Specialist provides product and technical support to customers, resolving complex issues, documenting processes, and collaborating with various teams to ensure customer satisfaction.

The role involves managing HubSpot workflows, analyzing marketing data, creating dashboards, and collaborating with Sales Ops to ensure marketing data integrity and drive revenue outcomes through data insights.