Teams at Givelify

Leads product positioning, messaging, customer and market research, competitive analysis, business cases, roadmaps, validation pilots, and go-to-market strategies. Partners with product, sales, customer success, and marketing teams to launch products, drive adoption, and optimize performance using metrics such as usage, NPS, ARPU, LTV, and donor consistency.

Lead a Customer Success team serving churches and nonprofits to increase product adoption, retention, donor engagement, and CSAT. Own strategy, KPIs, enablement programs, customer health analysis, voice-of-customer initiatives, cross-functional collaboration, executive representation, and coaching for CSM performance and growth.

The Product Marketing Manager will lead product positioning, messaging, and go-to-market strategies by conducting market research and collaborating with cross-functional teams to drive product adoption and growth.