Teams at Givzey

Monitors donor replies, moderates content, triages and resolves support tickets, routes escalations, documents recurring issues, and maintains partner avatar videos. Collaborates with operations, customer success, and technical teams to support donor-impacting workflows. Requires strong written communication, sound judgment, attention to detail, organizational skills, comfort with multiple systems, and availability for nonstandard EST shifts and occasional Saturdays.

Leads the design, development, and delivery of production AI systems, including agentic workflows, RAG architectures, backend services, evaluations, and orchestration infrastructure. Provides hands-on technical leadership, architectural direction, mentorship, code reviews, and engineering standards improvements. Partners with product and engineering stakeholders to translate ambiguous requirements into reliable, observable, scalable, and maintainable AI solutions.

Build and scale sales enablement programs for BDRs, AEs, and CSMs. Responsibilities include onboarding, training, certification, seller coaching, sales content and playbook development, AI workflow integration, GTM collaboration, sales technology management, KPI tracking, and feedback-driven optimization. The role partners with sales, marketing, product, and revenue operations to improve productivity, ramp time, win rates, deal cycles, and overall revenue performance in a fully remote startup.