Teams at Granted

Own complex medical billing and insurance cases end-to-end: verify coverage, correct claims and bills, communicate with providers and payers, document clearly, advocate for users, and help turn case patterns into product and process improvements.

Own and resolve complex medical billing and insurance cases end-to-end after AI handoff. Contact providers, insurers, and collections; investigate claims and benefits; advocate for users; maintain clear documentation; communicate progress; and improve playbooks while partnering with Product and Engineering.

You will tackle AI challenges, develop scalable software and collaborate with teams to enhance healthcare navigation using AI solutions.