Jobs at Grow Therapy

Build and advance application and product security across the engineering organization. Responsibilities include establishing secure defaults, CI guardrails, security requirements, threat modeling, risk assessments, penetration testing, vulnerability remediation, secure coding education, roadmap ownership, and hands-on code review. The role partners closely with product, engineering, DevOps, and services teams to secure applications, microservices, and AI features while enabling efficient development.

Lead and scale the iOS engineering team, own mobile technical vision and architecture, drive high-quality shipping and CI/CD, mentor and grow engineers, partner with Product and Design on roadmap, use data to measure impact, and foster a high-trust culture across a remote-first organization.

As a Senior AI Enablement Engineer, you'll design AI infrastructure, build scalable systems, ensure compliance, and promote AI adoption across teams.

The Senior Software Engineer will design and implement backend services, manage architectural decisions, and drive improvements in data quality, performance, and reliability, while collaborating across teams to enhance client and provider interactions in mental healthcare.

As Staff Product Manager for Billing Experience, you will lead the roadmap to transform billing into a client-friendly experience in mental health care. You'll collaborate with engineering and design teams to improve user experience with insurance and payments, ensuring clarity in financial processes for clients.

Own and build Grow Therapy's data security infrastructure: automated data classification, field-level masking/tokenization, encryption and key management, secure data connectors to AI tooling, and access controls. Define a multi-year vision, implement pipelines and services, and partner across Data, Engineering, and Detection & Response to make secure-by-default the company standard.

Lead and execute Grow Therapy's multi-year Security Engineering roadmap. Build secure-by-default infrastructure (auth, authZ, logging, egress), drive data security and systematic data tagging, develop org-wide security scorecards, enable automated least-privilege and vulnerability management, and influence AI-native security and security culture across product, platform, and compliance teams.

Define and scale reliability practices across the company by creating SLO/SLA frameworks, improving observability, evolving incident response, building self-service tooling and scorecards, and driving cross-team adoption to enable teams to build and operate reliable production systems at scale.

Lead org-wide developer experience and AI-enabled developer workflows. Identify and solve high-leverage bottlenecks across build systems, monorepo tooling, CI/CD, and test reliability. Drive standards, enable monolith-to-modular migration, embed with product teams, mentor engineers, and deliver AI-native developer tooling and adoption at scale.

Leads clinical quality, documentation integrity, provider quality reviews, termination processes, and payor audit readiness across a large behavioral health provider network. Manages Clinical Quality Associates, defines clinical and documentation standards, reviews cross-functional initiatives for clinical soundness, identifies compliance gaps, and advises Product, Operations, and Payor Partnerships teams. Requires an active clinical license, behavioral health documentation and payor audit experience, and strong clinical team leadership.

Leads Learning, Content, and Quality teams within Shared Services. Owns the strategic vision, operating models, onboarding curriculum, train-the-trainer programs, knowledge bases, quality processes, performance metrics, and AI enablement strategy. The role develops high-performing teams, reduces frontline ramp time and turnover, creates closed-loop feedback systems, and aligns training outcomes with operational KPIs while scaling support operations.

Processes and fulfills medical record and release-of-information requests from clients, payors, attorneys, and other authorized requesters. Reviews authorizations, subpoenas, and records for accuracy and compliance with HIPAA and applicable privacy laws. Maintains patient confidentiality, communicates with requesters, tracks work in EMRs and ticketing systems, supports chart audits, and advises internal teams on records-related questions.

Supports clients and therapists through phone and live chat by troubleshooting billing and platform issues, explaining insurance benefits, educating users, and identifying root causes for Product teams. The role advocates for customers, resolves problems, meets conversation-volume metrics, and adapts to changing priorities in a fully remote startup environment.

Own the authorization-denial pipeline, identify payer-level trends, build automated workflows, manage authorization staff and outsourced teams, conduct quality and productivity oversight, and lead payer and partner escalations. Collaborate with Billing, Eligibility, Coding, and partnerships teams to resolve systemic issues and prepare authorization operations for new frameworks and partnerships.

Lead end-to-end revenue cycle operations (eligibility, claims, denials, authorizations, contracts), scale team structure, implement AI/automation across workflows, and maintain KPI reporting and dashboards to drive collections and financial performance.