Jobs at Grow Therapy

Lead and execute Grow Therapy's multi-year Security Engineering roadmap. Build secure-by-default infrastructure (auth, authZ, logging, egress), drive data security and systematic data tagging, develop org-wide security scorecards, enable automated least-privilege and vulnerability management, and influence AI-native security and security culture across product, platform, and compliance teams.

Define and scale reliability practices across the company by creating SLO/SLA frameworks, improving observability, evolving incident response, building self-service tooling and scorecards, and driving cross-team adoption to enable teams to build and operate reliable production systems at scale.

Lead Grow's AI Enablement team to define and execute the company-wide AI roadmap. Build and operate core AI infrastructure (data pipelines, embeddings, retrieval, model access, connectors, and governance) with PHI compliance. Architect integrations and APIs enabling agentic workflows, drive delivery of high-priority LLM and AI-assisted care use cases, and manage vendor governance, procurement, and cross-functional alignment.

Lead the partner integration platform product roadmap, drive healthcare interoperability (clinical data exchange), speed partner onboarding, build monitoring/alerting for data quality and uptime, and act as technical integration liaison to partners and internal teams.

Own and evolve the design system and horizontal web foundation: shared components, tokens, theming, tooling, and architecture. Improve web performance and accessibility, build developer experience and AI-assisted frontend tooling, partner with product teams to integrate platform capabilities, and create documentation and governance to drive cross-team adoption.

Own end-to-end customer-facing marketplace frontend features—from ideation to launch—working closely with product and design. Prototype and build high-fidelity React/Next.js interfaces, improve discovery, matching, scheduling and booking flows, run A/B tests, elevate visual polish and accessibility, and contribute to the design system and frontend platform to increase product quality and speed.

As Staff Product Manager for Billing Experience, you will lead the roadmap to transform billing into a client-friendly experience in mental health care. You'll collaborate with engineering and design teams to improve user experience with insurance and payments, ensuring clarity in financial processes for clients.

The Engineering Manager will oversee the vision, strategy, and delivery of systems for new patient acquisition, leading a team to execute high-impact projects. Responsibilities include managing cross-functional programs, optimizing performance using data, and advocating for client needs.

The Design Engineer will enhance interaction quality and UI polish, collaborate with product teams, and improve design systems while ensuring a high standard of visual appeal across the product.

The Security Risk Program Manager will enhance the security risk program, managing enterprise risk, audit readiness, and partnering with various teams to ensure robust security oversight.

The Senior Technical Program Manager will lead large-scale projects, ensuring quality execution and collaboration among technical teams to meet objectives.

The role involves driving strategic product initiatives, designing user experiences, collaborating across teams, and leading design culture. The ideal candidate has 5+ years of product design experience, a strong portfolio, and proficiency in design tools.

Process, validate, and respond to inbound medical record and ROI requests from clients, payors, and legal requesters. Ensure releases comply with HIPAA and state privacy laws, maintain patient confidentiality, communicate with requesters and providers, log requests, and collaborate on chart audits and process improvements to support providers and customers.

Provide inbound support to payor partner clinicians and clients via phone, chat, and email; troubleshoot billing and product issues with RCM and Engineering; collaborate across Customer Operations; meet with manager for feedback and goals. Fully remote role with occasional (2-3/yr) travel for offsites.

Support clinical quality operations across a network of providers by reviewing documentation for completeness, risk, and payor compliance; handle complaint, grievance, and payor review workflows; conduct provider outreach and education; and contribute clinical judgment to quality initiatives and audit readiness.

The Senior Manager of Clinical Quality will lead the Clinical Quality team, manage performance, oversee provider quality programs, and ensure effective clinical standards across a network of providers.

The Specialist III, Enrollment Operations manages delegated credentialing agreements with health insurance payors, ensuring compliance and operational execution while preparing for audits and assisting in communication with payor relationships.