Jobs at The Hanover Insurance Group

Underwrite and manage complex specialty general liability accounts, focusing on high-hazard product liability risks. Identify exposures, evaluate pricing and coverage, make portfolio decisions, and achieve profitability and growth goals. Build agency relationships, solicit and negotiate new and renewal business, present insurance solutions, monitor market trends, and collaborate with claims, loss control, and other business units. Mentor less experienced underwriters and operate with substantial underwriting authority.

Leads Commercial Surety underwriting strategy, portfolio performance, risk assessment, and technical excellence. Develops and executes underwriting initiatives, monitors trends, ensures compliance, collaborates with Product, Risk, Actuarial, Legal, and Claims teams, and mentors underwriters. The role requires significant large-account Commercial Surety underwriting experience, strategic leadership, strong analytical judgment, and the ability to influence cross-functional stakeholders while supporting profitable growth and underwriting quality.

Leads regional small commercial insurance sales strategy, manages and coaches 8–10 sales professionals, develops territory business plans, strengthens agent partnerships, and drives premium, growth, quality, and agency performance objectives. Partners with underwriting, field leadership, actuarial, operations, marketing, claims, and other stakeholders to execute business priorities, assess opportunities, improve sales competencies, and resolve complex issues.

Manage complex, high-value insurance claims involving significant legal, financial, and reputational exposure. Lead investigations, coverage and liability analysis, reserving, litigation strategy, negotiations, and claim resolution. Direct defense counsel, collaborate with underwriting, reinsurance, agents, vendors, and legal teams, and serve as a claims subject matter expert. Mentor colleagues, improve workflows and training, provide reporting, support policy and underwriting improvements, and participate in industry education.