Teams at HealthEdge

Develop and maintain backend Java services for healthcare technology products. Responsibilities include implementing features, fixing bugs, designing application components, testing, troubleshooting deployments, optimizing performance, and contributing across the Agile software development lifecycle. The role requires collaboration with developers, product managers, and QA engineers, along with expertise in Java enterprise technologies, databases, application servers, CI/CD, DevOps, and Unix-based environments.

Designs, implements, operates, and optimizes enterprise network infrastructure across on-premises data centers, AWS, and other cloud environments. Responsibilities include routing, switching, firewalls, SD-WAN, VPNs, monitoring, network security, incident response, Tier 3 escalation, infrastructure as code, automation, documentation, disaster recovery support, and cross-functional collaboration. Participates in 24/7 on-call coverage and mentors junior engineers.

Owns customer outcomes, retention, referenceability, and expansion across enterprise healthcare accounts. The Senior Customer Success Executive develops success plans, manages account health and recovery programs, coordinates cross-functional delivery, identifies expansion opportunities, maintains accurate CRM and reporting data, and communicates with customer executives. The role requires deep health-plan operations knowledge, enterprise payer-platform experience, commercial fluency, and the ability to drive results through teams without direct authority.