Teams at Humana

Builds and manages ETL processes and data pipelines in Azure Databricks using PySpark. Integrates data from multiple sources, tunes Spark and SQL for performance, troubleshoots pipeline failures, automates manual processes, and supports reporting and analytics to inform business decisions.

Lead development and execution of channel strategies to improve Stars outcomes. Manage cross-functional, enterprise programs from planning through execution, drive governance, performance reporting, backlog prioritization, sales channel readiness, stakeholder alignment, and executive communications to deliver regulatory-compliant business results.

Lead the development of Next Best Action strategies using Adobe Journey Optimization, ensuring personalized customer engagement through data-driven decisioning and content orchestration.