Teams at Included Health

Lead Solutions Engineer partners with Client Launch Managers and Engineering to implement and support technical solutions, troubleshoot complex issues, and act as a technical liaison to clients. Responsibilities include customization, technical optimization, customer-facing technical discussions, process improvements, and sharing best practices to ensure successful client launches and ongoing operations.

Included Health seeks Remote Physicians for future openings in virtual care. The role focuses on delivering high-quality, accessible healthcare to diverse populations.

Provide tactical SaaS implementation and onboarding support: manage and resolve tickets, perform system configurations and QA testing, coordinate escalations across teams, support annual enrollment workflows, maintain documentation and knowledge base, and assist Implementation Consultants and Project Managers to ensure timely, accurate client launches and operational excellence.